The Support Heroes

@TSupportHeroes

Joined November 2019

Pinned
The Support Heroes
@TSupportHeroes
Jul 8
Helping developers is what we do, so celebrating them with an event felt like the natural next step. We're hosting our very first event: a live recording of The Shopify App Show w/@martincox100 in Toronto! 📅 Mon, July 20 🕒3pm-5pm 📍180 Shaw St, TO
The Support Heroes Presents: The Shopify App Show Live · Luma
From luma.com
The Support Heroes
@TSupportHeroes
Aug 20
A growing app should not require the founder to spend more and more time answering support requests. At some point, investing in support becomes an investment in your own time, your merchants, and the next stage of the business.
The Support Heroes
@TSupportHeroes
Aug 11
As you may know, many of our support heroes are located in Colombia, which has suffered a devastating earthquake. After hours of uncertainty, we have been able to contact everyone and they are safe and sound. Our thoughts are with the people of Colombia in these difficult times.
The Support Heroes
@TSupportHeroes
Aug 7
Our newest client is officially live with us. We are answering merchant questions, building new articles, and helping their team spend less time in the support queue.
The Support Heroes
@TSupportHeroes
Jul 19
We’ve officially landed in Toronto!!! (second T silent, of course) So excited to be here and to hang out with everyone this week. Make sure to come say hello if you see us! 🇨🇦🇨🇦🇨🇦