Community at our core
Built for so much more
Invision Community is more than an online community platform.
We give you everything you need to build real relationships, reward loyalty, and create custom experiences for customers, fans, and advocates at any scale.
The platform your community will never outgrow
Backed by two decades of experience, Invision Community has everything you need to build a thriving community on a platform that scales as your needs change.
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Everything in one place
Forums, blogs, galleries, live events, member management and more out of the box. No more hunting for plugins or stitching tools together.
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Build it your way
Customize the experience, connect your tools, and make it feel like home for your members. The platform is flexible enough to fit around you with theme tools, APIs and webhooks.
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Trusted for 20+ years
Tens of thousands of communities have grown with us, from passionate fan groups to global brands. Invision Community has two decades of refinement, and we're still just getting started.
What kind of community are you building?
From enterprise customer success to creator monetization, Invision Community powers every type of community at any scale.
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Customer Success
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Customer Success
Deflect tickets, empower customers, and turn your user base into a self-sustaining support ecosystem.
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Brand Advocacy
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Brand Advocacy
Turn customers into loyal advocates. Connect your audience and build a community around your brand.
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Educational
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Educational
Build a learning community where knowledge is structured, shared and retained.
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Creator Communities
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Creator Communities
More control, deeper relationships, and real monetisation, without handing your audience to someone else.
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Internal Teams
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Internal Teams
The intranet your employees will actually use. Knowledge, culture, and communication in one place.
Everything a modern community needs
The all-in-one platform built to scale.
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Discussions
Structured discussions with solved answers, so knowledge stays findable. Your best conversations never disappear.
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Events
Create events with RSVP tracking, venue lookups, location maps, repeating schedules, and iCalendar feed imports.
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Courses
Bring structured learning to your community with our comprehensive e-learning functionality.
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Clubs & Groups
Sub-communities for groups, teams, interests or VIP tiers. Each with their own permissions and space.
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Moderation Queues
Easily manage reported content, approval queues and deleted content.
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Member Warnings and Alerts
Warn members for negative conduct using pre-defined sanctions and send personalized alerts that must be acknowledged.
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Assignments
Manage your topic assignment queue, ensuring that your members get the right help at the right time.
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Analytics
Full analytics package including author diversity, DAU/MAU, first response time and more.
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Reputation and Badges
Reward contributions and build a culture of recognition with our advanced achievements system.
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Leaderboards and Gamification
Surface your most active members and incentivise quality contributions and participation.
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Notifications
Granular notification options including email, digest and mobile to bring members back.
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Community Experts
Surface your most knowledgeable members, reward their contributions, and allow members to find them.
Meet your members where they are
Community isn't a destination, it's woven into every touchpoint. Invision Community lets you build connected experiences across your entire ecosystem.
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Your Branded Hub
A fully white-labelled community on your own domain. The destination your most engaged members return to daily.
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Mobile App Experience
A fully branded mobile experience is built in, so your community fits in members' pockets. Push notifications keep conversations alive between visits.
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Embedded in Your Product
Embed community feeds, and expert answers directly inside your SaaS product or support portal via our REST API.
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Email and Digest
Automated digests, reply notifications, and newsletters bring your community into members' inboxes to keep them connected without logging in.
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Your Existing Tech Stack
Your members move across platforms. Invision Community moves with them, integrating with the tools your team uses to make sure every relationship stays connected.
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Community Experts Program
Recognise and reward your most valuable members. Experts create the knowledge through lived experience, something AI can never manufacture.
Community isn't a nice-to-have.
It's a strategic asset.
The data is clear: organisations that invest in community see measurable returns across support, retention, and growth. Here's what the research shows.
79%
Report positive business impact
79% of community professionals say their community had a positive impact on their organisation's objectives in the past 12 months.
CMX Community Industry Report
50%
Reduction in support cases
One organisation studied by Forrester deflected half of its 96,000 annual service desk cases through its customer community, saving the equivalent of nine full-time support agents.
Forrester TEI Study
83%
Say community is core to their mission
The vast majority of community professionals see their community as central to the company's purpose.
CMX Community Industry Report
Gatorade Fieldhouse
From trade show booth to year-round professional hub. Here's how Gatorade built a community their members keep coming back to.
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First cross-disipline digital forum for sports health professionals
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Seconds to join via booth QR scan and start a quest
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Ongoing engagement long after the event ends
Gatorade Fieldhouse · Case study
Turning a trade show booth into a year‑round professional community
Gatorade wanted to keep athletic trainers, coaches, and sports performance practitioners connected beyond annual conferences, building something that lasts well past any single event.
Working with Invision Community, they built Gatorade Fieldhouse. A member-only hub with forums, webinars, and science-backed resources from the Gatorade Sports Science Institute. At NATA 2025 in Orlando, the platform came alive on the show floor.
- Attendees scanned a QR code to join the community instantly and begin an interactive quest
- A digital scorecard tracked completion of booth tasks, unlocking a reward on the spot
- Achievements synced automatically to each member's online profile after the event
- Panel discussions on mentorship and cross-discipline collaboration drew standing-room crowds
"It's a space that brings practitioners together through genuine connections, shared knowledge, and experiences that carry well beyond the event floor."
Gatorade Fieldhouse · NATA 2025
Powered by
Invision Community Quests
Design challenges that reward real‑world actions and sync seamlessly to members' online profiles, bridging in-person events with your online community.
Designed to fit your workflows
Automate tasks, share data, and move discussions to tickets, sales pipelines and more with our trusted integrations and open APIs.
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Zapier
Automate workflows with 8,000+ connectors. Sync CRM, support, and marketing data without custom code.
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Newsletters
Sync members to lists and segments for onboarding and announcements. Works with Mailchimp and similar providers.
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APIs
Extend your stack with REST API, webhooks, and SSO (SAML/OIDC) to integrate internal systems and automate operations.
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Analytics
Measure engagement with Google Analytics or privacy-first Matomo. Use Tag Manager for flexible event tracking.
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External media
Enrich discussions with GIFs, embeddable widgets and stock images to keep content expressive and human-first.
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More integrations
Mapbox for maps and address lookup, Postmark for transactional email, One Trust for enhanced compliance.
Powered by people, enhanced by AI
Invision Community’s AI tools surface the best content, protect against spam, and keep your community safe with intelligent content and image analysis.
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✨ Surface what matters most
AI helps members find quality faster by distilling long discussions into concise summaries and highlighting valuable posts.
It removes the noise so your community’s best ideas rise to the top.
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✨ Smarter protection from day one
AI proactively detects and blocks spam before it starts by identifying suspicious registrations and monitoring early activity.
Harmful or low-quality content is automatically removed, keeping your community clean and authentic.
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✨ Intelligent image scanning
Uploaded images are analysed for context and safety.
AI generates searchable keywords to improve discovery and automatically flags or removes offensive or inappropriate images, protecting your members and your brand.
Ready to own your community?
Let us help you engage and grow your community
Launch yourself
Get started in minutes with our cloud-hosted platform. No credit card needed, no setup fees.
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14-day free fully-featured trial
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Guided setup wizard
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Easy theme editor
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Drag and drop page editing
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Community support and documentation
Building something bigger?
Talk to our enterprise team about custom plans, white-glove migration, dedicated support, and SLAs.
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Custom pricing based on your needs
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Dedicated account manager
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Full migration assistance
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Custom development available
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EU or US data residency
