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FAQ

General Questions
Print Profile
Commercial License Membership
Boost
Maker's Supply
MakerLab
Crowdfunding
Creator Incentives

General Questions

How can I print a model from MakerWorld?

The simplest way to print a model is using the Bambu Handy App. Choose a model, click on it, and then send it to your printer.

 

Alternatively, you can also open items in Bambu Studio from MakerWorld or download a model on the MakerWorld webpage on your PC, import it to Bambu Studio, slice it, and send it to your printer.

Some objects failed to be printed. How to just select these failed objects to reprint?

In Bambu Handy app, it is supported to partially print a model. On “Prepare to Print” page, click “Print Parts” button and choose the objects that you want to print.

 

In Bambu Studio, there are 2 ways to do so.
1. mark the successfuly printed objects as unprintable in the context menu, slice and print again
2. create a new plate, move these failed objects to the new plate, slice and print the new plate

How can I advance to the next level on MakerWorld?

There are multiple ways to advance to the next level on MakerWorld. 

  • You can begin by uploading your own models and print profiles, as this contributes to your overall activity and engagement on the platform. 
  • Additionally, you can participate in rating and commenting on other people's models and profiles, fostering a supportive community. 
  • Engaging with comments and replies to your own content is also encouraged. 
  • Lastly, competing in the MakerWorld 3D Design Contests is another great way to advance to the next level and showcase your skills.

Print Profile

What is a print profile?

A print profile is a Bambu Studio file (3mf format) that contains both model geometry data and a group of settings to generate G-code of a model.

 

A print profile contains settings like

  • Spacial arrangement of all objects of a model
  • Orientation of each object, ususally it is for the best print effect
  • Slicing parameters of each object (such as speed, strength, quality preference, support, bed adhesion, etc)
  • Painted Colors and filaments for each object
  • Which printer is used for this model
  • etc.

After uploading a print profile to a model, users can print it directly on Bambu Handy app and do not need to configure all the settings by themselves.

What is the relationship between a print profile and a 3D model?

A 3D model may own several print profiles. Each print profile stands for a print settings for this model. 

 

Besides the model designer, other users can also upload new print profiles for a model. Ususally, these print profile may

  • Has better slicing parameters that solves some issues compared to the original one
    such as fix a tolerance issue, optimize the support to save print time and filament, optimized object orientation for better strength, choose proper filament for a object (print a gear with ABS instead of PLA)
  • Has different print preference
    such as improved print details (the print time may be longer), improved strength(may cost more print time and filament)
  • Different color scheme
    such painting on a model to make it to be colorful (can be printed with AMS), or assign objects to different color filament so they can be assembled as a colorful model after printing
  • Support a new printer
    Some printers may be not compatible. For example, the print profile for a large build volume printer may not be used for a small build volume printer. So, users can download a existed print profile, edit it in Bambu Studio for target printer and then upload it as a new print profile.
How can I upload a print profile?

Find the model that your print profile needs to attach to. On the model's page, click the "+Add" button in the "Print Profile" field.

 

Then upload your 3mf file on the upload page.

How are the print profiles in the model sorted?

The print profiles of a model will be divided into three classes:

  • Class A: print profiles from the model designer/uploader
  • Class B: print profiles from MakerWorld official
  • Class C: print profiles from other users

The sorting sequence is Class A > Class B > Class C. For example, a print profile in Class A will always be placed before a print profile in Class B.

 

Print profiles in the same class will be sorted according to their ratings.

Which print profile should I choose to download?

First, you need to check whether a print profile is compatible with your printer. The compatible printer list is shown on each print profile.

 

Second, you may choose a print profile according to your preference.

 

Third, choose a highly rated print profile.

How to check the printer compatibility of a print profile?

When uploading a model or print profile, you may see it on the "Compatible printers" field.

 

For an existing print profile, their compatible printers will display on its parent model's page.

Can I print with filaments different from those set in the selected print profile?

Yes. For example, if a print profile specifies ABS, you can still print with PLA on Bambu Handy. The G-code will be generated with PLA parameters, so there's no need to worry about that.

 

However, please pay attention to the model or print profile description provided by the designer. Certain parts of the model may require specific materials for functional purposes, such as using TPU to print tires to ensure a certain level of elasticity.

What can I do if a model does not contains any print profile compatible with my printer?

You may download a print profile (.3mf) of the model to your PC and adjust settings (especially the arrangement of objects due to the build volume difference) according to your printer.

 

Then, you can slice and print this model.

 

If the modified settings passed your test, it will be appreciated to share it with others by uploading it as a new print profile to the model.

How to rate a print profile?

A print profile can be rated after you print it. There are several ways to do that.

  1. MakerWorld website
    "Personal Center" → "History & Ratings" → "Ratings", find the print profile and then rate it.
  2. Bambu Handy app
    After each printing of MakerWorld model, a rating tip will appear on the device page. You may also rate a model at “Me” →"Ratings"

Commercial License Membership

General Questions

What is the MakerWorld Commercial License Membership?

The MakerWorld Commercial License Membership allows creators to offer their fans and followers commercial membership subscriptions. These subscriptions allow users to purchase commercial licenses and sell physical prints for the creator's models.

Who can set up Commercial License Membership sales?

All creators who meet the following criteria can set up Commercial License Membership sales on MakerWorld.

  • Followers reach 200
  • Account print reaches 600
  • All models have adhered to platform guidelines, with no removals due to rule violations in the past 90 days, except in cases where designers or models were incorrectly reported.
Can I sell or buy models on MakerWorld through this Membership?

This Membership enables creators to sell commercial licenses for their models or utilize it as a donation feature. It is worth mentioning that all of MakerWorld's models are free and not behind paywalls.

Please note that the sales of commercial licenses is strictly limited to your original 3D models. Selling licenses for models you did not create will lead to immediate termination from the program. For more details, please refer to our Commercial License Membership Agreement

For Creators

As a creator, where can I set up my Commercial License Membership?
  1. Click on your profile picture in the upper right corner of MakerWorld, or go to your home page to access the Creator Center
  2. On the left, you will see a tab called Commercial License Membership
  3. To receive payments for your commercial license, connect your PayPal account to your MakerWorld account beforehand. This can be done in the Creator Center, under "Wallet" and then "Payout information"
  4. You're now ready to create your commercial license. Click "Add Membership Level" on the right to begin. Here, you can customize the level's name, monthly price, details of the commercial license itself, and the welcome message for new subscribers
  5. If you're unsure about which rights to grant your subscribers, use the commercial license helper. It simplifies the process of creating a template that outlines all the rights and restrictions of your commercial license
As a creator, do I need to manually withdraw the subscription fees received from MakerWorld

No, the subscription fees paid by users will be directly credited to the creator's PayPal account. However, this income is subject to a 31 - day hold period. This is to ensure the authenticity of the subscriptions, verify that neither the creator nor the subscriber has engaged in any fraudulent activities or violations of this agreement in relation to the subscription, and confirm that the subscription fees have been paid and properly settled.

What are the fees for using the membership?

Funds are transferred directly from subscribers to creators, with a 10% platform fee applied to support our development and service expenses. It is important to note that the payment transaction will be subject to additional transaction fees imposed by the current payment service provider (PayPal), which are out of MakerWorld's control. Click on (https://www.paypal.com/business/paypal-business-fees) for more details.

For instance, if your subscription is set at $10, and if PayPal issues a 2% transaction fee, the amount you are able to collect after the hold period is $10-$1(platform fee)-$0.2(transaction fee)=$8.8

How is the membership pricing determined?

Membership pricing is set by individual designers and creators, ranging from $3-$300 per month. The cost varies based on the creator's offerings and selected subscription plans. Higher-tier plans typically provide enhanced benefits and personalized experiences tailored to each membership level.

As a creator, how do I change the PayPal account for receiving payments?
  1. Go to Creator Center > Wallet > Payout Information > Payment Method.
  2. Click the three dot icon and choose "Delete" from the pop-up menu. This will redirect you to the PayPal website.
  3. You will see a PayPal page for managing permissions to MakerWorld. Click the "remove" button on the page to revoke the permission (link) to MakerWorld.
  4. Return to Creator Center > Wallet > Payout Information > Payment Method and refresh the page.
  5. Click "Go to link" to link another PayPal account.

Subsequent subscription/renewal fees will be charged to this new PayPal account.

To avoid potential fee collection failures, it is recommended:

  • After unlinking from the old PayPal account, please link the new PayPal account as soon as possible.
  • Change the PayPal account on a date when no renewals are taking place.

Note: Since we currently offer PayPal as our sole payment system, creators and subscribers need a PayPal account to set up our creator membership sales and purchases. Click here to find out whether PayPal is available in your region.

For Subscribers

As a subscriber, how can I subscribe to my favourite designers?
  1. Click on your avatar in the upper right corner of MakerWorld. Click on Commercial Membership to see all the active and expired memberships you've subscribed to. You can also check for recommended creators to subscribe to under “Discover More Creators”.
  2. Go to the homepage of the designer you wish to subscribe to, click on the "Join Commercial Membership" icon on the left, under the creator's avatar.
  3. Under the license section on a model page, you can also find the “Get Commercial License” click
Can I cancel my subscriptions at any time or ask for a refund?

You may terminate your membership and subscription at any time, and continue to have access to your benefits until the end of your billing cycle, but any subscription already paid will not be refunded. 

If you have issues regarding the subscriptions,  please contact the creator directly. For more details, please refer to MakerWorld Commercial Membership Agreement.

How can I know if a creator has updated their membership terms?

MakerWorld will send you a system notification if a creator changes their membership terms. The notification will include a side-by-side comparison of the old and new terms for easy review.

As a subscriber, how do I change the PayPal account used for payment?
  1. Go to Account Settings > Payment Tab
  2. Click the three dots icon and choose "Delete" on the popup menu. It will bring you to PayPal website and locate in automatic payments setting. On PayPal, please follow these steps to unlink your PayPal account with MakerWorld.
    1. Click MAKERWORLD SINGAPORE PTE. LTD. on the left side bar. The right part of the page will show your payment information on MakerWorld
    2. Click the "Cancel" button on the status row and confirm in the popup dialog. In this way, your PayPal account is unlinked with MakerWorld. No payment will happen on this account.
  3. Go back to MakerWorld website > Account Settings > Payment Tab
  4. Click "Go to link" to link another PayPal account. Subsequent renewal fees will be automatically charged from the newly linked PayPal account.

To avoid potential renewal failures, it is recommended to:

  • After unlink from the old PayPal account, please link the new PayPal account as soon as possible.
  • Change the PayPal account on a date when no renewals happen.

Note: Since we currently offer PayPal as our sole payment system, creators and subscribers need a PayPal account to set up our creator membership sales and purchases. Click here to find out whether PayPal is available in your region.

Boost

What is the Boost System?

The Boost System is an incentive mechanism introduced to reward creators that invest time and effort into producing models with exquisite designs and complex structures. 
For a more detailed introduction to the Boost System, please refer to: https://blog.bambulab.com/boosting-what-matters-rewarding-engineering-and-design-effort/

Users can obtain Boost Tokens through various engagments on MakerWorld and give them to their favorite creators as a sign of appreciation and motivation. Creators who receive Boosts will be rewarded with 12 points (Boosts for Exclusive Models will worth 15 Exclusive Points).

How can I obtain Boost Tokens?

You can acquire Boost Tokens through the following means:

  • Boosting models with exquisite designs and complex structures within a week will increase the probability and quantity of receiving Boost Tokens in the following week.
  • Within a week, the longer you spend printing models on MakerWorld (Bambu Lab printers only), the more you comment on models and provide meaningful ratings, the higher the probability and quantity of receiving Boost Tokens next week.
  • When you bind a Bambu Lab printer for the first time, your account will receive 2 Boost Tokens as a one-time reward. If multiple accounts are binded to the same machine, only the first account to bind will receive these 2 Boost Tickets. If your account binds multiple printers, you will only receive these 2 Boost Tokens upon the first machine binding.
How do we know if a model is 'exquisite in designs and complex in structures'?

Such models typically possess the following characteristics:

  • The design/idea of the model is exquisite and creative
  • The structure of the model is complex and sophisticated
  • The model images are meticulously prepared, the model descriptions are detailed and accurate, and the assembly guides are comprehensive and thorough

Check out our Blog for more detailed and specific examples: https://blog.bambulab.com/boosting-what-matters-rewarding-engineering-and-design-effort/

I received two Boost Tokens. Can I convert them into points?

Boost Tokens are intended for you to rewards creators who have invested time and effort into designing ambitious models with exquisite designs and complex structures. 
Unfortunately, they cannot be converted into points directly. When you Boost a model, the creator will be rewarded 12 points (or 15 exclusive points for Exclusive Models).

Why do I sometimes receive 1 Boost Token and sometimes 3? How can I increase the quantity and probability of receiving Boost Tokens?

The distribution of Boost Tokens is based on the quality of the models you boost and the duration of printing models on MakerWorld. 

Therefore, the number of Boost Tickets you receive will dynamically adjust according to these two factors. 

Consistently boosting well-designed and structurally complex models, as well as increasing your printing time for models on MakerWorld, will help improve the probability and quantity of receiving Boost Tokens.

Why did I print for a long time but not receive any Boost Tokens?

If you regularly use your Bambu Lab printer but did not receive any Boost Tokens, it may be due to the following reasons:

  • You might not be printing models from MakerWorld.
  • You enabled incognito printing, used LAN mode, or printed directly from an SD card.
  • Comparing with other users, your printing time for MakerWorld models was relatively short.
  • Comparing with other users, most of your Boost Tokens were allocated to simpler models.
  • If our system detects that you Boosted accounts suspected of cheating, your account will be restricted from receiving Boost Tokens.
If my account is restricted from receiving Boost Tokens, will I never be eligible to recieve again?

No. If you use your remaining Boost Tokens reasonably and improve the quality of the models you boost, you will still have the opportunity to receive Boost Tokens again.

If you do not have any remaining Boost Tokens, please elevate your printing time for MakerWorld models to obtain more Boost Tokens, and use the newly acquired Boost Tokens wisely to enhance your chances of receiving more in the future.

If you believe you have been mistakenly flagged by the system, you can submit a support ticket to seek official assistance and support.

Maker's Supply

General

What is Maker's Supply?

Maker’s Supply offers a comprehensive "library" of non-printed parts for both designers and makers, featuring physical and digital twins. The library contains fasteners, magnets, bearings, hardware, electronics, and tools, allows easy purchase and reference to prevent mismatches. It provides detailed dimensions and digital models, eliminating the need for manual measurements. Additionally, we offer instructions and design guidelines for specific components, streamlining the design process and saving time for creative efforts.

Please visit our Maker's Supply Store at: https://us.store.bambulab.com/collections/makers-supply

BOM Feature Questions

How do I add Maker's Supply Kits and Parts from Bambu Lab store to BOM?

Please configure the appropriate parts for the model in the Bill of Materials (BOM) feature by referring to the following methods. There are three options: 

  • Search by product name
  • Use the drop-down list to select parts 
  • Enter the product ID.
Where do I check if Maker's Supply parts fit my models and obtain instructions & 3D files?

To enhance creators' efficiency in design, we have provided comprehensive documentation including Specifications, 3D Models, and Application Instructions for each part on the product page in the Bambu Lab store.

Other Questions

Why are there two different types of the Maker's Supply Model badge?

Models that use parts and accessories from Maker’s Supply will receive a default badge. Once the model has been verified and tested, we will manually upgrade the badge to a golden version. Meanwhile, the golden badge also indicates the model’s reliability to users who wish to purchase Maker’s Supply kits and parts through the model.

Where can I post my questions regarding Maker’s Supply Kits and Parts? Or is there a forum for Maker's Supply?

We have initiated individual threads for each Maker’s Supply product category to enable more effective integration of questions and answers and to make it more convenient for our users to access the appropriate section. 
The product categories will be allocated as follows:

Welcome to the Maker's Supply Forum: https://forum.bambulab.com/c/makerworld/makers-supply/164

MakerLab

Is there any licensing restrictions on MakerLab tools for commercial purposes?

Currently, all works produced by makerlab tools belong to the user and have no commercial restrictions.

What is MakerLab Credit? How can I get more credits?

Currently, using PrintMon Maker, Make My Statue, and Image to 3D Model requires MakerLab Credits. New users receive 50 Credits upon registration, and additional Credits can be redeemed with MakerWorld Points in Points Shop.

Can I use Make My Statue to create a statue of my pet?

Not currently. Make My Statue is currently limited to uploading portrait of human. Stay tuned for tools dedicated to creating 3D models of pets!

When using PrintMon Maker, why is there a big difference between the generated model and the text/image I provided?

PrintMon Maker is specifically designed to create cute fantasy creatures with bright colors and simple structures, suitable for multi-color printing. Regardless of the user's input, the generator prioritizes maintaining a consistent design style. 

Therefore, when the user's text description is too complex or the uploaded image is too realistic, there will be a large discrepancy between the generated model and the input content.

Why do PrintMon Maker and Image-to-3D-Model tools offer OBJ as a downloadable format alongside 3MF when exporting?

Since these tools generate colored models, but the STL format does not support color information, we select the OBJ format with vertex coloring to preserve color data. 

Most slicing software also supports importing OBJ files, the imported models will appear monochromatic. This format however, can be seamlessly imported into Bambu Studio for further color quantization and filament matching.

How do I convert 3MF or OBJ files into STL files?

Both 3MF and OBJ files can be opened in Bambu Studio. Right-click the model, select “Export as an STL”from the pop-up menu, and you will obtain an STL-format model file.

Crowdfunding

Crowdfunding General Questions

What is the Crowdfunding feature on MakerWorld?

Crowdfunding feature enables creators to launch projects and seek financial support from the MakerWorld community. It helps turn ideas into reality and opens up thrilling possibilities for both backers and creators.

What are the basics for a Crowdfunding Project?

A project is a creative idea/concept that creators want to bring to life with designing skills in the form of 3D models.

The funding goal is the total amount of money a creator needs to successfully complete their project. MakerWorld operates on an All-or-Nothing funding model: backers are only charged if the project reaches its full funding goal. This ensures creators to have the necessary budget to fulfill their projects.

A creator is an individual or team responsible for developing and executing the project idea. Backers are people who financially support creators to help bring their projects to fruition. Crowdfunding isn't turning MakerWorld into a model store, it's a feature that allow backers to support an idea that they are actually interested in.

Creators show appreciation for their backers' support by offering rewards. These often include unique benefits like a limited number of 3D model files, custom-designed items, or special perks such as commercial licenses or entry to exclusive private groups.

How does the All-or-Nothing funding model work?

We believe that the All-or-Nothing model is the most ideal funding method on the market designed to safeguard creators and reduce risk for everyone involved. By only releasing funds if a project reaches its goal, we ensure creators have the resources needed to deliver on their promises—preventing them from being stuck with insufficient funding. This approach also gives backers confidence that they’re supporting viable projects.

Having a clear goal fosters urgency, motivating early supporters to spread the word and build momentum. It turns backers into a collaborative community working toward a shared success. This model also keeps the process fair—backers must collectively meet the creator’s funding target for any charges to go through.

What are the fees?

If a project reaches its set funding goals and are successful, MakerWorld collects 10% of the total funds raised as platform fee to cover development and service expenses. Our payment service provider, Stripe, will collect a payment processing fee (roughly 3-8%). For specific details on Stripe's processing fee, click here. It’s important to note that Stripe’s fees differ by country, so be sure to check the rates applicable to your region for precise calculations.

For Crowdfunding Creators

How do I create a crowdfunding project?
  • Provide all project information, such as the title, a description, images, and associated videos. Keep in mind that a strong project begins with an eye-catching, compelling banner, paired with a clear, well-structured video that showcases the entire project.
  • Set your funding target, how long the project will run, and the reward levels for supporters. You can also include add-on options for those who want to offer extra. Additionally, ensure that higher-tier rewards include something special or exclusive.
  • Review and submit your project for platform approval.
  • After MakerWorld approves all your submitted content, click on the ‘Go to activate my pre-launch page’ button to start promoting your project in advance. Share the news with your current network, post about it in active 3D printing forums and communities, and make full use of social media to expand its reach.
  • When you feel the excitement has built up and all preparations are complete, you can launch the project whenever you like!
How to attract more backers for my project?

When projects launch on MakerWorld, we consistently see that most of the initial funding comes from the creator's existing connections, including friends, family, fans, and colleagues. If these initial supporters like the project, they'll naturally share it within their own networks, creating a ripple effect.

Beyond personal connections, significant traffic and pledges also originate from press coverage, blogs, online communities like forums, Reddit, and Facebook groups, as well as MakerWorld's platform itself. Social media is another crucial tool for promoting projects; we've seen numerous MakerWorld models gain substantial traction and appear on trending lists by creators sharing their model links across various social media platforms and 3D printing communities.

What are the requirements for funding goals and project duration?

Creators set their own funding goal($500~$50,000) and project duration, which can range from 7 days to 60 (though 30 days tends to work best for maintaining momentum). Once launched, the goal and deadline are fixed.

While projects can’t be paused, creators can cancel and relaunch later if needed—a common strategy in many situations. If you choose this path, you’ll need to re-engage your original backers, but MakerWorld doesn’t penalize relaunched projects. Sometimes, a fresh start is the best move.

How to set the appropriate funding target for your project?

For creators, setting the appropriate funding target involves balancing ambition with realism. Here are some key tips to help you determine the right goal:

  1. Calculate Your Costs Thoroughly: Include all expenses such as production, materials, taxes, platform fees, marketing, and any unforeseen costs.
  2. Set a Goal You Can Confidently Reach: A goal that’s too high may discourage backers if it feels unattainable. Setting a realistic and achievable target encourages support.
  3. Consider Your Audience Size and Engagement: Estimate how many people are likely to back your project and how much they might pledge on average.
  4. Test Your Design: Before launch, get feedback from trusted friends, community members, or experts to validate your funding goal.
What happens if my project doesn’t reach its goal?

If your project doesn’t reach its funding goal, backers won’t be charged, and you won’t receive any funds. This helps avoid the hassle of repeated charges and refunds, protecting both creators and backers from the risks of underfunded projects.

Can I continue to sell my project on MakerWorld after the crowdfunding phase ends?

Yes, MakerWorld supports the feature of late pledge. However, please note that only projects that successfully reach their funding goals can enter the late pledge phase.

How and when should I set up late pledge?

The late pledge option must be configured before the crowdfunding project ends. Once it’s set in advance, the system will automatically transition your project into the late pledge phase after the main funding period concludes. You can turn on the Late Pledge switch under the Basics tab in your project page.

If you don’t configure it before the deadline, the project will automatically close at the end of the project, and you won’t be able to edit it later.

Can I use AI when designing my projects?

It depends. AI-assisted work must include significant human creative input. For instance, if you used AI to generate a model of your project character and only manually polished small details like the eyes, it will not be allowed. However, if AI was only used for small enhancements, such as tweaking the eyebrows or nose, while the majority was handmade, you must clearly and honestly disclose this in your project description.

With that being said, we strongly encourage creators to craft their models entirely by hand.

Using AI-generated images for project visuals or promotional content is allowed, but we also strongly encourage creators to include photos of the actual physical models alongside them to demonstrate printability of the models.

Can I modify the project details during the crowdfunding period?

Basic information such as the funding goal and project duration cannot be changed once confirmed. However, you can still make updates to your project during the crowdfunding period. These include:

  • Posting updates to share progress or news
  • Adding stretch goals
  • Uploading new images or videos
  • Making adjustments to FAQs based on community feedback.
Can I offer additional rewards outside of the tiers?

Absolutely. You can use the Add-ons feature to offer optional rewards beyond your main tiers. Backers can choose based on their requirements. You can also introduce stretch goals—bonus rewards unlocked when the project reaches certain funding milestones.

Can I still receive point rewards and boosts or join contests with crowdfunding models?

Crowdfunding projects focus primarily on securing funding and fulfilling backer rewards. Because of this specialized nature, crowdfunding projects do not take part in platform features like the points reward system, boost reward or participating in contests.

How many crowdfunding projects can I launch at the same time?

By default, creators can have one crowdfunding project at a time. Creators with a good track record—those who have successfully fulfilled four or more projects — will be recognized as Trusted Creators and can run up to three projects simultaneously.

Are there regional restrictions for launching a crowdfunding project on MakerWorld?

Unfortunately, yes. There are regional restrictions for launching a crowdfunding project on MakerWorld. Due to current payment service limitations, we currently support creators from the following countries:

Asia Pacific: Australia, Hong Kong SAR China, Japan, New Zealand, Singapore

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

North America: Canada, United States

Middle East: United Arab Emirates

We understand this may be disappointing for creators in other regions. We're always looking to expand our services and hope to support more countries in the future.

How do I create an invoice for my backers?

For creators, you can visit Stripe's Dashboard (https://dashboard.stripe.com/) and create an invoice for each individual backer.

Can I change my Stripe Account?

Please do not change the Stripe account linked to your MakerWorld account if you have any active projects or late pledges. You are free to change your linked Stripe account only when all of your projects have concluded and are no longer in late pledge.

For Crowdfunding Backers

How to Pledge to a Project on MakerWorld?

If you've found a project on MakerWorld you'd like to support, you'll first need a MakerWorld account. You can sign up here.

To pledge, simply follow these steps:

  • Navigate to the project page. You can either click the "Back this project" button directly or open the "Reward" tab to browse the available options. Please note that MakerWorld currently doesn't support pledging without receiving a reward (donations).
  • Select your desired reward. If your chosen reward includes non-printed parts, make sure to understand how the creator plans to deliver all necessary components before confirming your pledge.
  • On the next page, you can add any available add-ons the creator has offered by clicking “Add.”
  • Click "Continue" to review your Pledge summary, ensuring all details, including add-ons, are correct.
  • Finally, enter your payment details and check the box acknowledging that rewards aren't guaranteed. Click "Pledge" to complete your contribution.

Important: Each pledge requires a single debit or credit card; you cannot split a pledge across multiple cards.

Once your pledge is complete, you'll receive a confirmation email indicating you're now a backer. If the project successfully reaches its funding goal, your card will be charged when the project deadline is met.

When is my card charged?

Your payment for a project is processed only if the project successfully reaches its funding goal and concludes. If a project doesn't meet its target or is canceled early, you won't be charged, and no further action is needed by you.

For late pledges made after a project has been successfully funded, your card will be charged immediately.

You might see a temporary authorization on your card when you initially pledge, even before the project is fully funded. This is a common practice by payment processors to confirm card validity. These authorizations typically expire within a few days, but the exact timing depends on your bank. If an authorization persists, we advise contacting your bank or card issuer for clarification on their procedures.

When can I get access to my rewards?

Model files will be released to your backers after your project reaches the funding goals and concludes successfully. If the project you backed failed to reach its funding goals, you won't be able to get access to the rewards.

Why can't my pledge go through?

Most pledging problems are related to card issues. To resolve them, follow these steps:

  • Verify that all card details (number, cardholder name, expiration date, security code, and ZIP code) are entered correctly.
  • Check with your bank to ensure:
    • There are no holds on your card.
    • No extra authorization is needed.
    • Your card allows international transactions (if pledging to a foreign project).
    • Your prepaid or debit card has sufficient funds.
    • For large pledges, confirm that your bank is aware we may authorize a partial hold before the full charge (if the project succeeds).

Some banks may not be familiar with MakerWorld's funding process. We authorize your card at pledge time but only charge it later if the project succeeds. Explain this to your bank if needed.

If errors persist, try using a different card. If the issue continues, submit a ticket for assistance.

Why am I seeing multiple charges for the same pledge?

When you pledge to a project, your card won't be charged until the project successfully concludes. However, our payment processor might temporarily authorize your card to confirm it's valid. This authorization usually disappears within a few days, but the exact timing depends on your bank. If the authorization remains a week after the project's deadline, please contact your bank for more information on their authorization process.

Where can I find more interesting projects to pledge?

Visit our crowdfunding main page any time to explore live and upcoming projects. You can also find Late Pledge projects to support here. Access here to keep track of all the projects you've backed or followed.

A project has ended but I’d still like to pledge to it, is this possible?

If you weren’t able to pledge to a project before it reached its project deadline, or you’ve come across an interesting project whose project has already ended, it’s no longer possible to pledge to the project through MakerWorld unless the project is offering Late Pledges.

For projects that have ended successfully and are using MakerWorld’s Late Pledge feature, instructions for how to pledge can be found in the next section.

For Late Pledges

How do I Late Pledge to a project that has ended?

If a project has entered late pledge, you'll see a "Late Pledge" label right under its title.

The process for making a late pledge is much like supporting an ongoing project:

  • Go to the project page. You can click the "Back this project" button or open the "Reward" tab to see available options.
  • Choose your desired reward. If it includes non-printed parts, confirm the creator's delivery plan for all components before pledging.
  • On the next screen, you can add any available add-ons by clicking “Add.”
  • Click "Continue" to review your "Pledge summary" and ensure all details are correct.
  • Finally, enter your payment details and check the box confirming you understand rewards aren't guaranteed. Click "Pledge" to complete your contribution.

In most cases, you'll get immediate access to the model files after successfully making a late pledge.

Why was I charged immediately for a Late Pledge?

Unlike pledging to an ongoing project, when you make a late pledge to a project that has already successfully concluded, payment is processed right away, and the funds are sent to the creator through a new payout.

Why are Late Pledge rewards sometimes more expensive?

Creators often offer their rewards at a reduced "early bird" or introductory price during the initial crowdfunding campaign. 
After the project successfully concludes, they may choose to increase these prices for late pledges to better reflect their post-campaign plans. 
When setting up reward tiers, we provide creators with the flexibility to adjust reward pricing for the late pledge phase if they wish.

Will a Late Pledge Grant Me Access to Backer-Only Content?

Absolutely. By making a late pledge, you become a full participant in the project. You'll gain the same access to the project page as all other backers, including the ability to view exclusive updates and post comments alongside the community that helped fund the project.

Can I Modify or Make a Second Pledge Through Late Pledges?

MakerWorld only allows backers to pledge to a project once. After a project concludes, you cannot edit your initial pledge. Therefore, if you already supported a project during its live campaign, you will not be able to make an additional pledge or change your reward selection via the Late Pledging feature.

Can I Cancel or Modify a Late Pledge?

Unfortunately, no. Late pledges cannot be modified or canceled. Funds for late pledges are processed and sent to the creator immediately. If you need to discuss a solution, please contact the creator directly.

Creator Incentives

Creator Incentive Rules Issues

How to get Commission Incentives access?

We evaluate multiple criteria. If you meet any of the following, the system will automatically enable your commission revenue-sharing access:

1. MakerWorld followers ≥ 500

2. Successfully uploaded at least 1 CyberBrick model

3. In the past 12 months, the cumulative sales amount generated via BOM across all your models is ≥ 100 USD

4. In the past 12 months, the cumulative number of orders generated via BOM across all your models is ≥ 20 orders

Notes:
1. Access is not enabled in real time: once you meet any condition, the system typically enables it within 1–2 business days. Orders generated during this delay will not be eligible for retroactive commissions
2. Before access is granted, you are not be able to view the progress toward your cumulative sales amount and number of orders. MakerWorld will automatically track the relevant data and unlock this access for you once the conditions are met. We will consider adding a progress tracking feature in a future update.

Learn more about the rules:
MakerWorld Creator Commission Incentives Rules

Where can I find the BOM commission details?

You can view more details in Creator Center > Commission Incentives, located in the top-right corner of the MakerWorld homepage on PC.