Fin fits seamlessly
into your existing stack.
Fin connects to the systems and channels you already use. It works through MCP or API Data Connectors for your business tools, integrations with Intercom or your existing helpdesk, and native support for every channel from chat and email to voice.
data connectors
Fin Integrations
Connect Fin to your business tools with Data Connectors.
Allow Fin to access real-time data and take action in your business tools like Linear, Stripe, or Shopify through MCP or API Data Connectors. Securely share Fin’s conversation data with external AI systems such as ChatGPT, Claude, or Glean to uncover insights and power richer analytics.
Fin checks refund status and delivery details in Shopify to respond to the customer directly, no ticket needed.
Fin accesses your internal payment systems to identify why the transaction failed and guide the customer through resolution.
Make your Intercom conversation data accessible to external AI systems, uncovering insights, troubleshooting issues, and powering richer analytics with secure, scalable access.
Fin uses plan details from Stripe Billing to respond directly to personal subscription queries.
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Fin Integrations
Does Fin work with your stack?
Search 50+ connectors across helpdesks, APIs, MCP, and AI platforms.
Build your app that integrates with Fin
Use Fin’s API and Data Connectors to build custom integrations for the tools and workflows unique to your business.
Start buildinghelpdesk integrations
Fin Integrations
Fin seamlessly integrates with your existing helpdesk
Fin works with your existing workflows, routing rules, and integrations, and starts resolving customer queries from day one. No need to replace the systems your team spent years building.
Fin connects seamlessly with your existing Salesforce Service Cloud setup, letting you deploy the highest performing AI Agent without changing platforms.
Fin connects directly to your Freshdesk and Freshchat environment, so you can deploy the highest performing AI Agent on your existing setup without a migration project.
Fin plugs into your HubSpot Service Hub workspace, letting you deploy the highest performing AI Agent while your team stays in the tools they already know.
omnichannel
Fin Integrations
One AI Agent. For every channel.
Fin delivers unrivaled performance across every channel, including Voice, Email, Messenger, and Social Messaging, ensuring consistent, high-quality customer experiences at scale.
Chat, email & social
Fin works natively across messaging channels like Messenger, email, WhatsApp, Instagram, Facebook, Slack, and Discord, resolving queries wherever your customers reach out.
fin voice
Fin Integrations
The most powerful voice agent for customer experience.
Fin Voice transforms phone support into a better experience for every caller. Phone conversations feel natural, reflect your brand, and get resolved without IVR menus or long hold times.
Built for the demands of voice
Most voice AI follows the same pattern: convert speech to text, process it with a general model, then convert the answer back into speech. It adds latency and delivers answers from a model that wasn't built for customer service.
Apex Flash is different. Fine-tuned for customer service, it generates answers that are more accurate and structured for how speech sounds when delivered aloud.
Alongside it, a real-time layer handles speech processing - audio, pacing, and conversational flow. Separating the two is what drives the performance improvement.
faqs
Fin Integrations
