Last updated: March 18, 2026
Thank you for your purchase. We hope you are happy with your decision to join the Somatic community. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be requested within 30 days of the delivery date. Items must be unused and in their original condition and packaging to be eligible for a return.
To initiate a return, please contact our support team at [email protected] for return instructions. Customers are responsible for the cost of the return shipment. Returns made from within the US will have the cost of shipping deducted from the refund. For returns made from outside the US, the customer will be responsible for purchasing the shipping label.
Shipping address:
Michael Moore Bridgeways 5801 23rd Dr W Everett, WA 98203 US 678-453-6841Harmonization code: 98010026
Item description: Non-commercial shipment. Purchased product returning to seller.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds will be issued for the full retail price of the purchased goods, minus original delivery and return shipping costs. Please allow at least 5 days from receipt of your item to process your refund. Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your provider. You will be notified by email once your return has been processed.
Please Note
We offer a 24-month warranty on eligible products. Warranty coverage applies to defective products as determined by our Support team. To apply for a warranty claim (RMA replacement), please contact us via:
Our team will guide you through the process and determine eligibility.
If you have any questions concerning our return policy, please contact us at: [email protected]
