Hyperswitch Merchant Agreement
This Hyperswitch Merchant Agreement (“Agreement”) contains the terms and conditions that govern your access to and use of the Services Offerings (as defined below) and is an agreement between Juspay Technologies Private Limited (also referred to as “Juspay”, “we,” “us,” or “our”) and you (“Merchant”, “you” or “your”). This Agreement takes effect when you click an “I Accept” button or check box presented with these terms or when you use or access any of the Service Offerings, whichever is earlier (the “Effective Date”).
PLEASE READ THE TERMS CONTAINED IN THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. BY ACCEPTING THIS AGREEMENT, EITHER BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY USING AND NAVIGATING THROUGH OUR PLATFORM THROUGH OUR WEBSITE, YOU AGREE THAT (A) YOU HAVE READ AND UNDERSTOOD THE AGREEMENT; (B) YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD; (C) YOU CAN FORM A BINDING CONTRACT; AND (D) YOU ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS AS WELL AS OUR PRIVACY POLICY REFERENCED HEREIN. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS “YOU” OR “YOUR” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THIS AGREEMENT, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE OUR WEBSITE OR PLATFORM.
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DEFINITIONS
Capitalized terms used herein have the meaning ascribed below.
- “Affiliate” means, with respect to a party, any person, firm, corporation, partnership, limited liability company, or other entity that directly controls, is controlled with or by or is under common control with a party. For purposes of the foregoing, “control” will mean, with respect to: (a) a corporation, ownership directly of fifty percent (51%) or more of the voting power to elect directors thereof; and (b) any other entity, the power to direct the management of such entity.
- “API” means an application program interface.
- “Card Network Rules” means collectively the rules, regulations, releases, interpretations and other requirements (whether contractual or otherwise) imposed or adopted by a card network, which are applicable to Merchant.
- “Documentation” means the integration documents shared by Juspay to facilitate integration.
- “End User Data” shall mean all information, data and other content generated from the end user of Services.
- “Hyperswitch Site” means https://hyperswitch.io/, (and any successor or related locations designated by us), as may be updated by us from time to time.
- “Intellectual Property Rights” shall mean and include all existing and future copyright rights, trademark rights (including, without limitation trade names, trademarks, service marks, and trade dress), patent rights, trade secrets and all other intellectual property rights, registrations and applications for any of the foregoing, and all renewals and extensions thereof, regardless of whether such rights arise under the laws of any state, country or jurisdiction.
- “Juspay Material” means all ideas, concepts, inventions, systems, platforms, software, updates, interfaces, tools, utilities, templates, forms, techniques, methods, processes, algorithms, know-how, trade secrets and other technologies and information acquired, created, developed or licensed by Juspay under this Agreement, prior to or outside the scope of this Agreement and any improvement, modification, extension or other derivative works thereof and all Intellectual Property Rights thereto including without limitation the Services, aggregate data, client libraries and Documentation.
- “Private Pricing Addendum” means an addendum to this Agreement signed by both the Parties pursuant to which Merchant can avail Services under this Agreement on revised commercial terms.
- “Services” means all services provided by or on behalf of Juspay or its Affiliates, including the “Services” as defined in the Service Schedule.
- “Service Offerings” means the Services, Juspay Material and any other product or service provided by Juspay under this Agreement.
- “Standard Price List” means the pricing description for the Service Offerings as available at https://hyperswitch.io/pricing.
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Agreement Scope and use of Service Offerings
- Generally. You may only access and use the Service Offerings in accordance with this Agreement and all laws, rules and regulations, including Card Network Rules, applicable to your use of the Service Offerings.
- Account Creation. To access the Services, you must have a hyperswitch account associated with a valid email address and a valid form of payment. Unless explicitly permitted by the Agreement, you will only create one account per email address.
- Master Agreement. This Agreement (a) includes the body of the Agreement and all attachments, exhibits, appendices and schedules attached hereto, (b) Private Pricing Addendum, if any and (c) DPA, if applicable.
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Privacy Policy
Our Privacy Policy describes how we handle the personal and business information you provide to us when you use our Website or Platform. You understand that through your use of our Website or Platform, you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the US, and/or other countries for storage, processing, and use by Juspay and its Affiliates.
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Payment and Taxes
- Payment. We calculate and bill fees monthly. You will be liable to pay fees corresponding to the subscription plan opted by you. You will pay us the applicable fees for use of the Service Offerings as provided under the Standard Price List using one of the payment methods we support, unless a different fee is agreed between the parties by signing a Private Pricing Addendum. All amounts payable by you under this Agreement will be paid to us without any deduction or withholding. Fees for any new Service or new feature of a Service will be effective when we post updated fees on the Hyperswitch Site, unless we expressly state otherwise in a notice. We may increase or add new fees and charges for any existing Services you are using by giving you at least 30 days’ prior notice.
- Suspension. Upon continuous default of payment by you for over 60 (sixty) days from the receipt of invoice, Juspay reserves the right to discontinue the Service Offerings without giving any further notice. In the event, you fail to make the payment within the stipulated period as mentioned above, Juspay shall have the right to levy interest at the rate of 10% per annum on the outstanding amount.
- Payment Currency. All amounts payable hereunder shall be paid in United States Dollars (“USD”).
- Taxes. The fees are exclusive of tax. The Merchant is responsible for all taxes, duties, levies or tariffs or charges of any kind imposed by any state or local governmental entity on the fees charged for the Juspay Services.
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Confidential Information
- Confidential Information. “Confidential Information” means all nonpublic information disclosed by either party, its Affiliates, business partners, employees, contractors or agents that is designated as confidential or that, given the nature of the information or circumstances surrounding its disclosure, reasonably should be understood to be confidential. Confidential Information includes, without limitation: (a) nonpublic information relating to technology, software, source codes, customers, business plans, promotional and marketing activities, finances and other business affairs and (b) third-party information that parties are obligated to keep confidential.
- Non-use and Non-disclosure. The Parties shall keep in trust and confidence all Confidential Information of the other party using commercially reasonable care (but in no event less than the same degree of care that the receiving party uses to protect its own Confidential Information) and shall not use such Confidential Information other than as necessary to carry out its duties under this Agreement, nor shall either party disclose any such Confidential Information to third parties other than as necessary to carry out its duties under this Agreement or necessary to enforce its rights under this Agreement during the Term of this Agreement or at any time during the 3-year period following the end of the Term. Upon request from a Party, the other Party shall delete or return, to the extent reasonably practicable, the Confidential Information except for copies that it needs to retain to comply with law or regulation and/or in accordance with its reasonable business practice. In spite anything contrary, the retention and destruction of data shall be governed by Juspay’s internal policy.
- Non-Applicability. The obligations of confidentiality shall not apply to information which (i) has entered the public domain or is otherwise publicly available, except where such entry or availability is the result of a party’s breach of this Agreement; (ii) prior to disclosure hereunder was already in the receiving party’s possession as evidenced by appropriate documentation; (iii) subsequent to disclosure hereunder is obtained by the receiving party on a non-confidential basis from a third party; (iv) was developed by the receiving party without any use of any of the Confidential Information as evidenced by appropriate documentation; or (v) which is required to be disclosed by the receiving party to comply with any applicable laws, regulations, court orders, provided that the receiving party if permitted provides prior written notice of such disclosure to the disclosing party so that disclosing party can take reasonable and lawful actions to minimize the extent of such disclosure.
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Proprietary Rights
- License. Subject to the terms of this Agreement, Juspay grants you a limited, royalty-free, revocable, non-exclusive, non-sublicensable, non-transferable license to use Juspay Materials solely in connection with your permitted use of the Service Offerings during the Term of this Agreement.
- Except as provided in this Section 6, this Agreement does not grant you any right, title or interest in Service Offerings, copyrights, trademarks, service marks or any other Intellectual Property Rights of Juspay and its licensors and/or its service providers.
- Restrictions. Neither you nor any end user will use the Service Offerings in any manner or for any purpose other than as expressly permitted by this Agreement. Unless provided otherwise, neither you nor any End User will, or will attempt to (a) reverse engineer, disassemble, or decompile the Service Offerings or apply any process or procedure to derive the source code, algorithm or trade secrets of any software included in the Service Offerings; (b) encumber, sublicense, transfer, distribute, rent, lease, time-share or use any Service Offerings in any service bureau arrangement or otherwise for the benefit of any third party.
- Publicity. Juspay reserves the right to use your logo and/or trade name in its website, Hyperswitch Site and/or business presentations. Juspay may use your name in any media articles after taking prior approval.
- Feedback. You may, from time to time and in its sole discretion, make suggestions for changes, modifications or improvements to the Services (“Feedback”). You hereby irrevocably assign to us all right, title, and interest in and to the Feedback and agree to provide us any assistance we require to document, perfect, and maintain our rights in the Feedback.
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Data Security and Privacy
- Juspay Security. Subject to the Services availed by you, Juspay will implement commercially reasonable measures to help secure End User Data against accidental or unlawful loss, access or disclosure. In the unlikely event of a security breach which causes loss of End User Data, Juspay will notify Merchant, if required under applicable law, within fifteen (15) days after such event.
- Information Security Program. Juspay system is Payment Card Industry Data Security Standard (“PCI DSS”) certified. Juspay will maintain an information security program designed to provide at least the same level of protection as evidenced by that certification. Subject to the Services availed by you, Juspay will provide you with documentation evidencing certification under PCI DSS or such alternative industry standard certification that is substantially equivalent, upon your request during the Term.
- Hosting Entity. Merchant agrees that Juspay will be hosting End User Data on servers provided by third parties (“Hosting Entity”). Hosting Entity is compliant with all the relevant certification and attestations, and laws.
- Merchant Control and Responsibility. Merchant has and will retain sole responsibility for: (i) the accuracy and completeness of any End-User Data, including its content and use by Merchant and/or any of its authorized user; (ii) all information, instructions, and materials (collectively “Instructions”) provided by or on behalf of Merchant or its authorized user in connection with the Services; and (iii) all access to and use of the Platform directly or indirectly by or through the Merchant Systems or its or its authorized user, with or without Merchant’s knowledge or consent, including all results obtained from, and all conclusions, decisions and actions based on, such access or use.
- Data Privacy. In performing their respective obligations under this Agreement, Juspay and Merchant will each comply with all applicable data privacy legislation. To the extent that Juspay processes personal information subject to EU General Data Protection Regulation, UK Data Protection Act, California Consumer Privacy Act and/or any other regulation that requires a Data Processing Agreement (“DPA”) in the course of providing Services, the parties will comply with the DPA available at https://hyperswitch.io/dpa.pdf , which is hereby incorporated into this Agreement, if applicable.
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Consent and Permissions
- Merchant represents and warrants that it has the right and authority, and has or will obtain all necessary consent and permission and/or provide any necessary notices to end users as required by applicable laws, including but not limited to, data protection and privacy regulations, to collect, use and disclose End User Data to Juspay for provisioning of Services under this Agreement.
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Warranties and Disclaimer of Warranties
- Services Warranty. Juspay warrants that it will perform the Services in a professional, workmanlike manner, consistent with generally accepted industry practice.
- Merchant’s Representations. - Merchant represents and warrants that it is engaged in a lawful business and has all necessary rights and authorizations to sell and distribute its products and/or services. - Merchant shall notify Juspay in writing before commencing any new business activity which is under any prohibition, restriction or caution by any regulatory authorities, acquiring banks, card networks or any regulators. Juspay reserves the right to terminate the Agreement on immediate basis upon such notification or upon Juspay becoming aware of commencement of said business activity by Merchant. - Merchant shall be solely responsible for all issues relating to its products/services, including pricing, order fulfillment, cancellation, support, returns, refunds, card frauds, chargebacks, rebates, functionality, warranty and taxes on sale of such products/services. - Merchant shall be solely responsible for responding and resolving requests relating to end users including, without limitation, deletion of data, modification of data or any other rights under applicable laws. - Merchant warrants that it has taken such precautions as are necessary to ensure that Merchant’s server and electronic systems are secure from breach or intrusion by unauthorized third parties. - Merchant agrees that Service Offerings are dependent on mandates, instructions, policy and guidelines of banks, Card Network Rules and/or other regulatory authorities as may be relevant from time to time. Any changes in mandates, instructions, regulations or policies might impact complete functionality of Service Offerings. - Merchant agrees that Juspay reserves the right to display “Powered by Hyperswitch” and Hyperswitch logo on Merchant’s platform.
- Warranty Disclaimer. JUSPAY WARRANTS THAT THE SERVICE OFFERINGS WILL PERFORM IN ALL MATERIAL RESPECTS IN ACCORDANCE WITH THE AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS STATED IN THE AGREEMENT, THE SERVICE OFFERINGS ARE PROVIDED ON “AS IS” BASIS. MERCHANT ACKNOWLEDGES THAT JUSPAY DOES NOT WARRANT THAT THE SERVICE OFFERINGS WILL BE UNINTERRUPTED OR ERROR FREE. JUSPAY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS OF THE SERVICE OFFERINGS FOR A PARTICULAR PURPOSE.
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Indemnification
- Merchant will defend, indemnify and hold harmless Juspay including, its Affiliates, and its officers, directors, employees, and agents from any loss, damage, liability, claims, demand or cost (including reasonable attorneys’ fees) (“Claim”) made or incurred by any third party, due to or arising out of breach of any representation, warranties or obligations under this Agreement; fraudulent actions and/or wilful default in connection with this Agreement and/or breach of applicable law, by Merchant, its employees, end users, contractors and/or agents. Notwithstanding anything to the contrary herein, Merchant agrees to indemnify and hold Juspay harmless from all losses (not solely caused by Juspay) that arise out or relates to End User Data, instructions, and merchant systems that is used by Juspay in full compliance with the terms and conditions herein.
- Juspay will defend, indemnify and hold harmless Merchant including, its Affiliates, and its officers, directors, employees, and agents from any loss, damage, liability, claims, demand or cost (including reasonable attorneys’ fees) (“Claim”) made or incurred by any third party due to or arising out of breach of any representation, warranties or obligations under this Agreement; fraudulent actions and/or wilful default in connection with this Agreement and/or breach of applicable law, by Juspay, its employees, contractors and agents.
- Indemnification Procedure. The indemnified party shall promptly provide written notice of Claim which is covered under this section to the indemnifying party and shall permit such indemnifying party to assume direction and control of the defense of any litigation or claims resulting there from (including the right to settle with the third party); and indemnified party shall cooperate, as requested, in the defense of the Claim.
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Limitation of Liability
- Excluded Damages. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY CONCERNING THE SUBJECT MATTER OF THIS AGREEMENT, REGARDLESS OF THE FORM OF CLAIM OR ACTION (WHETHER IN AGREEMENT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS AND GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
- Damages Cap. IN NO EVENT WILL EITHER PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF THIS AGREEMENT SHALL EXCEED 6 MONTHS OF INVOICE VALUE PAYABLE TO JUSPAY BY MERCHANT. THE ABOVE LIMITATIONS SHALL NOT LIMIT YOUR PAYMENT OBLIGATIONS TOWARDS US FOR SERVICES AVAILED BY YOU.
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Term and Termination
- Agreement Term. The term of this Agreement will commence on the Effective Date and will remain in effect until terminated in accordance with the terms of this Agreement (“Term”).
- Termination. - Termination for Convenience. Either Party may terminate this Agreement on convenience by providing 30 (Thirty) days prior written notice to the other Party. - Termination on Breach. In the event of breach of this Agreement by a Party, the non-breaching Party will provide 15 (Fifteen) days cure period to the breaching Party to cure such breach and the non-breaching Party will have a right to terminate this Agreement with immediate effect in case the breaching Party fails to rectify the breach within such period. - Termination on other grounds. The Parties hereby agree and acknowledge that this Agreement may be immediately terminated by a Party if the other Party: (i) is dissolved or liquidated as per applicable laws; (ii) engages in fraud or other illegal activities; (iii) files a voluntary or involuntary petition for bankruptcy as per Applicable Laws; (iv) makes a general assignment for the benefit of creditors; (v) is the subject of an order, judgment or decree adjudicating such party bankrupt or insolvent or approving a receiver, trust or liquidator for said Party which is not dismissed within 90 days from the date of issuance or filling.
- Effect of Termination. - Upon termination of this Agreement, (i) Juspay shall cease the performance of Service Offerings under this Agreement and you shall immediately discontinue the use of Service Offerings, (ii) you shall be liable to pay all dues to Juspay pertaining to the Service Offerings up to the date of termination, (iii) you will immediately return or, if instructed by Juspay destroy all Confidential Information in your possession, and (iv) Any payment obligations accrued under this Agreement, as well as the provisions of Sections 2, 4, 5, 6 (except License sub-section), 9 (only the Warranty Disclaimer sub-section), 11, 12 and 13 of this Agreement will survive such termination.
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Anti Bribery & Export Compliance
You agree not to promote, approach, use, distribute, transfer, provide, sub-license, share with, or otherwise offer our Website, Service Offerings, or Platform in violation of any laws or this Agreement, including, without limitation, the United States Foreign Corrupt Practices Act, the UK Bribery Act and similar anti-corruption statutes in all jurisdictions. Without limiting the foregoing, you will not knowingly directly or indirectly export, re-export, transfer, make available or release (collectively, “Export”) our Website, Service Offerings , or Platform to any destination, person, entity or end-user prohibited or restricted under the US law without prior US government authorization to the extent required by the applicable export control regulations, including without limitation, to any parties listed on any of the denied parties lists or specially designated nationals lists maintained under the Export Administration Regulations or the Security, and the Foreign Asset Control Regulations (31 CFR 500 et seq.) administered by the US Department of Treasury, Office of Foreign Assets Control without appropriate US government authorization to the extent required by the applicable regulations.
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GENERAL
- Assignment. You shall not assign the rights and obligations under this Agreement to any third party without obtaining the written consent of Juspay and such consent shall not be withheld unreasonably.
- Modification and Update. Juspay may modify the Services at any time, including adding or removing functionality or imposing conditions on use of the Services. Juspay may notify you of material adverse changes in, deprecations to, or removal of functionality from, Services that you are using. Juspay is not obligated to provide any updates. However, if Juspay makes an update available, you must fully install the update by the date or within the time period stated in Juspay’s notice; or, if there is no date or period stated in the notice, then no later than 30 days after the date of the notice. Juspay shall not be responsible for any degrade, impair or adverse effect caused to the Service Offerings in case of non-installation of update within the specified time.
- Force Majeure. Except with respect to payment obligations, neither party will be liable for any compensation, or be considered to be in breach of, or in default under, this Agreement, as a result of any cause or condition beyond such party’s reasonable control , including but not limited to acts of God, computer hacking, unauthorized access to computer data and storage devices, computer crashes, electrical or power outage, utilities or telecommunications failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
- Governing Law and Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of Delaware (US) and the courts in Bengaluru (India) shall have jurisdiction over matters arising out dispute raised by Juspay and courts of Delaware (US) shall have jurisdiction over matters arising out of disputes raised by the Merchant.
- Non-waiver. Any failure of either party to insist upon or enforce performance by the other party of any of the provisions of this Agreement or to exercise any rights or remedies under this Agreement will not be interpreted or construed as a waiver or relinquishment of such party’s right to assert or rely upon such provision, right or remedy in that or any other instance.
- Notices. Any notice or other communication under this Agreement given by either party to the other will be deemed to be properly given if given in writing and delivered in person or by e-mail. Notices to Juspay shall be sent to legal@juspay.in. We may provide any notice to you under this Agreement by: (i) posting a notice on the Hyperswitch Site; or (ii) sending a message to the email address then associated with your account. Notices we provide by posting on the Hyperswitch Site will be effective upon posting and notices we provide by email will be effective when we send the email. It is your responsibility to keep your email address current. You will be deemed to have received any email sent to the email address then associated with your account when we send the email, whether or not you actually receive the email.
- Relationship of the parties. The relationship of the parties hereunder shall be that of independent contractors, and nothing herein shall be deemed or construed to create any employment, agency or fiduciary relationship between the parties. Save as otherwise expressly provided under this Agreement, this Agreement is not intended to be for the benefit of any third party, and is not enforceable by any third person, and shall not confer upon any third party any right, privilege, remedy, claim or other right.
- Severability. If any provision of this Agreement is held to be invalid or unenforceable, the remaining portions will remain in full force and effect and such provision will be enforced to the maximum extent possible so as to give effect to the intent of the parties and will be reformed to the extent necessary to make such provision valid and enforceable.
- Entire Agreement. This Agreement supersedes any and all previous agreements or arrangements between Merchant and Juspay. This Agreement, together with schedules, annexures, and the addendum, is the entire Agreement and expresses the complete, exclusive and final understanding of the parties with regard to the subject matter herein and may not be altered, amended or modified except in writing and signed by the Parties.
Services Schedule
By accessing any of the following Services in Schedules below, the Merchant agrees to the additional terms in these Schedules to the Agreement (“Services Schedule”), subject to the subscription plan availed by you. In the event of a conflict between the terms of the Agreement and the terms of Services Schedule, the terms of Services Schedule shall govern, but solely to the extent of such conflict.
Schedule I
Enterprise Grade Orchestration
- Definitions
- “Enterprise Grade Orchestration” means a service which provides unified layer on top of the Payment Service Providers and processes transactions of various Payment Instruments across the Merchant’s platform.
- “Payment Instruments” means various types of payment methods that Merchant’s end user uses to make payment including credit cards, debit cards, prepaid card, UPI, net-banking, wallets, payment containers and credit products.
- “Payment Service Provider” means payment aggregators, bank payment gateways, direct banks, wallet providers, payment containers, credit product issuers, etc.
- Juspay’s Role
- Juspay shall help Merchant process Payment Instruments of the end users in exchange for Merchant’s products and services.
- Juspay is neither a bank, a Non-Banking Financial Companies (“NBFC”) nor a money transmitter.
- Juspay shall provide the Merchant with relevant APIs and software for Merchant to avail Enterprise Grade Orchestration.
- Enterprise Grade Orchestration supports processing of Payment Instruments that are supported and enabled by Payment Service Providers with whom Merchant has an agreement and are configured in Enterprise Grade Orchestration.
- Juspay reserves the right to modify the aforementioned service, on its own discretion.
- Merchant’s Representations
- Merchant shall register for a service account with the Payment Service Provider to use Enterprise Grade Orchestration.
- Merchant authorizes Juspay to use Merchant’s existing relationships with Payment Service Providers for the purpose of handling payment transactions which originates from Merchant’s platform.
- Merchant is solely responsible for verifying identity of end users and of the eligibility of Payment Instrument used to purchase Merchant’s products and services.
- Merchant hereby agrees that Juspay does not guarantee or assume any liability for transactions authorized and completed which may later be reversed or disputed or charged back.
- Integration with Payment Service Providers
- Integration with any Payment Service Provider or feature enhancement or any API upgradation for existing Payment Service Provider will be done on best effort basis on the sole discretion of Juspay.
- Juspay constantly works towards adding new Payment Service Providers and enhancing features, and such developments may be communicated to Merchant so that Merchant can utilize the same with revised fees.
Schedule II
Unified and Native Checkout
- Definitions
- “Unified and Native Checkout” means the hyper-SDK which manages the payment page user interface (“UI”) of Merchant by incorporating Merchant’s UI designs and branding requirements.
- “Hyper Analytics” refers to a data analytics service and reports that help compile, analyze, and produce reports on your entire payment ecosystem.
- “Private Card Vaulting” refers to card data management service that allows Merchant to store customers’ debit cards and credit cards securely in Juspay’s card locker
- “Smart Payment Router” means a technology solution which enables you to route payments through specific Payment Service Providers based on your business conditions and preferences. This solution works as a software layer to route every payment request received based on the rules created by you on merchant facing dashboard.
- Juspay’s Role
- Juspay shall provide Merchant with a SDK that can be configured to add real time changes through built in features including re-ordering, re-grouping, enabling/disabling payment options.
- Unified and Native Checkout supports other features like one-time payments, recurring payments (subscriptions, EMI), instant refunds, language localisation and authentication.
- Juspay shall provide Merchant with other value-added services, depending upon the service plan availed by you, which may include Hyper Analytics, Private Card Vaulting and/or Smart Payment Router,.
- Juspay reserves the right to modify the aforementioned service, on its own discretion.
