Privacy Policy

1. Introduction

This Privacy Policy explains how DCS Computing GmbH, doing business as engicloud.ai (“we”, “us”, or “our”), collects, uses, stores, and shares your personal information when you use our services (“Services”).

This applies when you:

• Visit our website: https://engicloud.ai
• Use the engicloud.ai platform (an AI-powered engineering knowledge platform with executable Python-based models)
• Interact with us through marketing, communication, or events

If you do not agree with this Privacy Policy, please do not use our Services.

If you have questions, contact us at: contact@engicloud.ai

2. Summary of Key Points

This section provides a high-level overview. Full details are available in later sections.

What personal information do we process?

We may process personal information depending on how you interact with our Services, your choices, and the features you use.

Do we process sensitive personal data?

No. We do not process sensitive personal information (such as racial origin, religious beliefs, or sexual orientation).

Do we collect information from third parties?

No. We do not collect personal data from third parties.

How do we process your information?

We process personal data to:

• Provide and operate our Services
• Improve and secure the platform
• Communicate with users
• Comply with legal obligations

Processing only occurs where we have a valid legal basis.

With whom do we share personal information?

We may share data with selected service providers (e.g. payment processing) when necessary.

What rights do you have?

Depending on your location (e.g. EU/EEA), you may have rights such as access, correction, deletion, or restriction of processing.

How can you exercise your rights?

You can contact us at contact@engicloud.ai. We respond according to applicable data protection laws.

3. What Information Do We Collect?

Personal Information You Provide to Us

In short: We collect personal information that you voluntarily provide.

This includes information you submit when you:

• Register for an account
• Request information
• Use platform features
• Contact us

Types of personal information may include:

• Name
• Email address
• Phone number
• Username
• Password
• Job title
• Contact preferences
• Authentication data
• Billing address
• Payment details (processed externally)

All information you provide must be accurate and up to date.

Sensitive Information

We do not process sensitive personal information.

Payment Information

Payments are processed by Stripe. We do not store full payment card details on our servers.

Stripe Privacy Policy: https://stripe.com/en-at/privacy

Social Media Login Data

If you choose to register using a social media account (e.g. Google, LinkedIn, X), we may receive limited profile information from that provider, depending on your settings.

Details are explained in the section “How Do We Handle Social Logins?”

Information Automatically Collected

In short: Some data is collected automatically when you use our Services.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Language preferences
• Usage activity
• Log and diagnostic data

This data does not directly identify you and is used for:

• Security
• Platform operation
• Analytics
• Performance optimization

Cookies and similar technologies may be used (see Cookie Policy).

4. How Do We Process Your Information?

In short: We process your information to operate, improve, and secure our Services, communicate with you, and comply with legal obligations.

We use personal information for the following purposes:

• To provide and operate the Services Including account creation, authentication, access to platform features, and service delivery.
• To improve and optimize our platform Including debugging, analytics, performance monitoring, and feature development.
• To communicate with users Such as responding to inquiries, providing service-related updates, and sending administrative messages.
• To ensure security and prevent fraud Including monitoring for malicious activity, abuse, or unauthorized access.
• To comply with legal obligations Such as accounting, tax, and regulatory requirements.

We only process personal data when we have a valid legal basis to do so.

5. What Legal Bases Do We Rely On?

Under the EU General Data Protection Regulation (GDPR), we rely on the following legal bases:

• Performance of a contract When processing is necessary to provide the Services you requested.
• Legitimate interests To operate, secure, and improve our Services, provided these interests do not override your rights.
• Legal obligations When processing is required by law (e.g. tax or accounting rules).
• Consent Where required (e.g. optional cookies, marketing communication). You may withdraw consent at any time.

6. When and With Whom Do We Share Your Personal Information?

In short: We only share personal data when necessary and with trusted parties.

We may share personal information with:

• Service providers Such as hosting providers, analytics tools, and payment processors, strictly for service delivery.
• Payment processing providers Payments are handled by Stripe. We do not store full payment card details.
• Analytics and advertising providers

The following third-party tools are used to understand how visitors use our Services and to measure advertising effectiveness:

PostHog (PostHog, Inc.)

• Purpose: Website and platform usage analytics — which pages are visited, how visitors move between them, and whether a visitor is returning
• Data collected: Pages visited, referring page, session duration, device and browser type, approximate location (country/city level) derived from your IP address, and a pseudonymous identifier stored in a cookie
• Legal basis (EU/EEA): Consent — you can accept or decline via our cookie banner. Until you accept, no identifier is stored on your device.
• Data transfer: Analytics requests are sent to a subdomain of our own site and forwarded to PostHog Cloud EU, hosted in Frankfurt, Germany. No transfer outside the EU/EEA.

Privacy policy.

Google Analytics (Google LLC)

• Purpose: Website and platform usage analytics
• Data collected: Pages visited, session duration, device type, browser type, approximate location (country/city level), IP address (anonymized)
• Legal basis (EU/EEA): Consent — you can accept or decline via our cookie banner
• Data transfer: Google may transfer data to servers in the United States, covered by Standard Contractual Clauses
• Retention: Up to 14 months.Opt-out. Privacy policy.

Google Ads (Google LLC)

• Purpose: Measuring advertising campaign effectiveness and conversion tracking
• Data collected: Ad interactions, website visits following ad clicks
• Legal basis (EU/EEA): Consent — you can accept or decline via our cookie banner
• Data transfer: Google may transfer data to servers in the United States, covered by Standard Contractual Clauses

Privacy policy.

We do not sell your personal data.

7. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies to:

• Ensure technical functionality
• Improve performance and security
• Understand how the Services are used

The cookies we set on this site are:

You can accept, decline, or change your choices at any time via the cookie banner, reopened from the cookie button in the bottom-right corner of any page, or through your browser settings.

• Legal authorities When required to comply with applicable laws, regulations, or legal proceedings.

8. Do We Offer Artificial Intelligence–Based Products?

Yes. engicloud.ai provides AI-assisted functionality to support engineering workflows.

Important clarifications:

• User-provided inputs (e.g. prompts, uploaded models, data) are processed to provide requested outputs.
• We do not use customer content to train public AI models.
• Outputs generated by AI are intended as assistance, not as professional or safety-critical advice.

Users remain responsible for reviewing, validating, and applying AI-generated outputs.

9. How Do We Handle Your Social Logins?

If you choose to register or log in using a third-party account (e.g. Google, LinkedIn):

• We receive limited profile information (such as name and email)
• The information received depends on your privacy settings with the provider
• We only use this information to create and manage your account

We do not control how third-party providers process your data.

10. How Long Do We Keep Your Information?

In short: We retain personal data only as long as necessary.

We keep personal information:

• While your account is active
• As required to provide Services
• As required by law (e.g. tax retention periods)

When data is no longer needed, it is securely deleted or anonymized.

11. Do We Collect Information From Minors?

No.

Our Services are intended for users 18 years and older. We do not knowingly collect personal data from children.

If you believe we have collected data from a minor, please contact us immediately.

12. What Are Your Privacy Rights?

Depending on your location (especially within the EU/EEA), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Data portability
• Lodge a complaint with a supervisory authority

13. Controls for Do-Not-Track Features

Some browsers offer “Do-Not-Track” (DNT) signals.

At present, there is no universally accepted standard for responding to DNT signals, and we do not currently respond to them.

14. Do United States Residents Have Specific Privacy Rights?

If you are a U.S. resident, additional rights may apply under state laws (e.g. California privacy laws).

These rights may include:

• Knowing what personal data is collected
• Requesting deletion
• Opting out of certain data uses

We will honor applicable rights as required by law.

15. Do We Make Updates to This Privacy Policy?

Yes.

We may update this Privacy Policy to reflect:

• Legal changes
• Operational updates
• Service improvements

The “Last updated” date at the top indicates the most recent revision.