Privacy Policy

Information We Collect

Beatra collects only the minimum data required to operate music playback, account security, and dashboard features. We apply data minimization, purpose limitation, and storage limitation principles across all regions.

Direct Collection:

Discord User ID: For authentication and permission management
Discord Server (Guild) IDs: Servers where the bot is installed
Music playback history: Song titles, URLs, and requester information
Voice channel connection data: For music playback functionality
Playlist data: Custom playlists created by users
Queue information: Current and upcoming songs in the queue

Note: We do NOT collect passwords, card/payment numbers, private Discord messages, or voice recordings. Support email is processed only when you contact us.

How We Use Your Information

We process collected data only for the following lawful service purposes:

Provide core music playback, queue management, and bot reliability
Enforce role-based permissions and secure access control
Show now-playing, queue, and playlist state to authorized users
Monitor service quality, prevent abuse, and improve stability
Restore active sessions and playback state after restarts
Store user playlists and privacy preferences
Deliver premium entitlements, billing-state features, and support
Investigate incidents, enforce security controls, and resolve support issues

Important: We do not sell personal data and do not use sensitive data for ad profiling.

Data Storage and Security

We maintain layered technical and organizational security controls aligned with industry practices.

Storage & Protection:

Database: Encrypted at rest and in transit with strict access boundaries
Backup: Regional redundancy, disaster recovery, and integrity checks
Session Data: Scoped session handling with automatic expiry
Cache: Time-limited operational cache with automatic cleanup
Access Control: Least-privilege access and administrative auditing
Retention Controls: Periodic cleanup policies and deletion workflows

Third-Party Services & Data Sharing

Beatra integrates with third-party platforms. We do NOT share your personal data with these services, but they may collect data directly:

YouTube

For fetching and streaming music content via YouTube Data API

YouTube Privacy Policy →

Spotify

For accessing Spotify track and playlist information via Web API

Spotify Privacy Policy →

SoundCloud

For streaming SoundCloud tracks

SoundCloud Privacy Policy →

Discord

For authentication, bot functionality, and server integration

Discord Privacy Policy →

Google Analytics

For website analytics on beatra.app only (bot does not track)

Google Privacy Policy →

Important: When you use these services through Beatra, you are also subject to their terms and privacy policies. We are not responsible for their practices.

Your Rights Under Global Privacy Laws

Depending on your region, you may have rights under GDPR/UK GDPR, CCPA/CPRA, LGPD, PIPEDA, APPI, KVKK, PDPA, POPIA and related laws. Many of these rights can be exercised directly from your Privacy Settings page.

Right to Access

Request a copy of all data we store about you, or export it directly by date range from your Privacy Settings

Right to Rectification

Request correction of inaccurate data

Right to Erasure

Request deletion of your data by removing the bot from your server, or delete data for a specific date range directly from your Privacy Settings

Right to Restrict Processing

Request limitation of how we process your data, or use the visibility toggles in your Privacy Settings to control what is shown

Right to Data Portability

Request your data in a machine-readable format. Use the export feature in your Privacy Settings — a download link will be sent to your email

Right to Object

Stop using the service at any time, or use the visibility toggles in your Privacy Settings to limit how your data is shown

Many of these rights can be exercised directly at beatra.app/user/settings. You can also contact [email protected] or join our Support Server. We process requests within applicable legal timelines.

Cookies & Tracking

Beatra uses cookies on our web dashboard (beatra.app). For detailed information, read our Cookie Policy.

The Discord bot itself does NOT use cookies or tracking pixels.

Data Retention and Deletion

Active Session Data: Retained while bot is in use, cleared on disconnect
Playback History: Retained permanently, unless deleted via Privacy Settings
Custom Playlists: Retained until user deletes them
User Settings: Retained until account deletion or bot removal
Audio Cache: Cleared after 24 hours of inactivity
Logs & Backups: Retained for up to 30 days for security

Data Breach & Security Incidents

In the unlikely event of a verified security incident affecting personal data:

We will notify affected users within 72 hours (GDPR requirement)
We will describe the nature of the breach and data affected
We will provide recommendations for protecting your account
We will cooperate with relevant authorities and regulators

Children's Privacy

Beatra is not intended for children under 13 years old. We do not knowingly collect data from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information immediately.

Policy Updates

We update this policy when legal, technical, or operational requirements change, including cross-border compliance obligations.

Changes in our privacy practices
New legal requirements (GDPR/UK GDPR, CCPA/CPRA, LGPD, PIPEDA, APPI, KVKK, PDPA, POPIA, etc.)
Improvements to our security measures
Feedback from our community

Last Updated: April 5, 2026
Version: 2.0 (Global Privacy Compliance Update)
By: Codeshare Technology Ltd

Contact & Support

Have privacy concerns or want to exercise your rights? Contact us:

Email: [email protected]

Discord Server: Join our community

Website: https://beatra.app

Data Protection Contact: Global privacy requests can be submitted at [email protected]

Related Pages: Terms of Service | Cookie Policy | Legal Information