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Build Brighter Welfare Systems

Equip your frontline teams with bespoke Human Services technology. Empower them to support more people, with more humanity.

Learn more about Notes
TRUSTED BY OVER 80,000 FRONTLINE WORKERS ACROSS
HUNDREDS OF GOVERNMENT PARTNERS
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OUR STORY

The only Human Services technology
built by Human Services experts

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2017

Pioneering frontline services

Since 2017, Beam's caseworkers have supported over 7,000 people to achieve life-changing outcomes, delivering frontline services via smartphones: a first for the sector.

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2024

AI for the frontline

In 2024, we built the world’s first AI tools specifically for human services caseworkers. Liberated from admin, our own frontline teams had even greater impact.

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Today

Leading the world in frontline tools

Today, we build technology for others, as the leading global AI platform for human services workers. Our tools are trusted by hundreds of frontline teams around the world.

350
frontline teams
5
countries
Used in over
150,000
meetings each week
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OUR PRODUCTS

Liberate your teams to change lives

Beam’s suite of products take care of human services admin, let your teams focus on connected conversations, and improve access to your services.

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AI Transformation

More than just technology, we’re your transformation partner

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"I've worked in social work for 20 years and this is the biggest advancement for us as a profession I've ever known."
Chris Owens
Supervisor
Book a call with Beam
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Bespoke implementations

We're experts in the unique workflows of frontline teams, with hundreds of successful rollouts, delivered at pace.

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Unlimited training and support

Our signature, high-touch onboarding delivers bespoke learning and unlimited support, built on a decade of frontline expertise.

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Integrations as standard

We'll help you get the best out of Beam's technology by building integrations with the tech you already use.

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GOVERNMENT GRADE SECURITY

Uncompromising on security and safety

With ten years’ expertise managing human services data, we understand what’s at stake. We go above and beyond to keep your data safe and secure.

How we protect your data
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AES-256 encryption at rest, TLS 1.3 in transit
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Customer-defined data retention periods
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Role Based Access Control (RBAC)
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Data never used to train models without consent
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Data securely stored on servers in the US
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Real impact

Why over 350 organisations choose Beam

Before Beam

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Teams spend days each week on admin
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Delayed documentation and backlogs
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Varied documentation quality
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Employee burnout and turnover
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High interpretation costs
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Long wait times to access services

After Beam

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Admin time is roughly halved
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Documents are submitted 60% faster
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Consistent, compliant documentation
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Improved employee wellbeing and retention
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Employees can run meetings in 90+ languages
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Cleared backlogs, access to expert advice 24/7
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Value

Technology that pays for itself

Designed around the reality of frontline budgets. More capacity for your team, without the extra cost.

$9
saved for every
$1
spent on Beam
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Usage-based pricing, no hidden costs
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Unlimited seats included as standard
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Set up in weeks, not months

Talk to Beam

Want to see what's possible? Speak to our team about how our tools could transform your service delivery.

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"Notes exceeded my expectations in terms of accuracy, speed and staff satisfaction. There is a clear business case for using the tool."
Grace Lynch
Director of Commissioning

Brighter services for humanity

Equip your frontline teams with bespoke technology. Empower them to support more people, with more humanity.

Book a call with Beam