Global Cloud, European Excellence

In healthcare, the trust you are given is absolute. You’re handling the most personal data people have – their health. You must protect it with transparency, security, and reliability.

Our main customer base is Europe, where concerns around data sovereignty are growing, especially in light of the U.S. Cloud Act and the Trump administration. Larger companies are coming to us with more privacy centric demands about where their data lives. That’s why we made the move to a European cloud.

The collaboration offers a fully sovereign, European AI solution run in European data centers and ensures transparent operations and regulatory adherence while providing flexible support for open-source and commercial models, including trusted European options like Mistral and Gemma.

Our main challenges were large fluctuations in monthly expenses due to the significant variance in resource utilization on a week-by-week basis. UpCloud gives us fixed costs and quick upgrades via hot-resize when needed, which also shortens our maintenance windows for upgrades caused by resource starvation.

“UpCloud is the backbone of our bytEMs. Everything has worked excellently, I don’t think there has been a single issue we have faced in six years. The user interfaces are very intuitive, and UpCloud also allows a high level of automation on the command line.

Our customers care deeply about where and how their data is stored. With UpCloud, we’re able to deliver low-latency performance and full compliance within the EU – at a competitive cost and without vendor lock-in.

There’s good reasons why we chose UpCloud. The personal approach is great for us, as we can discuss the exact CPUs that we want to use to ensure our merchants’ stores are the fastest possible. Thanks to this, we are able to better provide our speed and uptime guarantees.