Welcome to the Ring Community.
We're so excited for you to experience this improved space, where you can find information on devices you already know and love - or discover your next favorite product! We’ve made it easy to search for information, join a discussion, and engage with other Ring neighbors. We hope you love this new look and feel as much as we do.
We want to hear what you think! Please leave us feedback.
Recent Solutions
View All
Statchmo
Chime Pro Low Battery Notifications
I repeatedly get low battery notifications for the device I have named "Hallway" -- which is a Ring Chime Pro that is plugged into a wall outlet. Amazon even sends me emails telling me to buy AA batteries for this device, which makes no sense since like I said, it's plugged into a wall outlet
25
•2
•0
•1
•15-04-2026 15:17:42
milescortez
HIstory Removed?
After an AI/google search it appears the Ring INTENTIONALLY removed History from the web/desktop dashboard? This is terrible news. I’m very unhappy that the Event History / Timeline has been removed from the Ring website. I strongly prefer using a computer and do not want to be forced to
18
•3
•1
•2
•14-04-2026 13:19:05
user_94ccd1
Suspicious connections from Ring Camera
Hi, I need some help. My NETGEAR Orbi keeps blocking a “Suspicious Connection” from my Ring camera, and this has been happening for about a week. The cameras are recording without any issues, so I’m not sure what’s causing these alerts or if I should be concerned. Could you please advise what this
41
•5
•1
•4
•12-04-2026 23:02:47
Recent Discussions
View All
user_083ca3
Ring Doorbell Pro 2nd Gen Fried?
We bought our Ring system last July including a wired doorbell pro. We selected it as the information stated that it could work with my existing chime (Westminster chimes IQ America DW-2860 which the specs say is compatible in digital mode). We had the doorbell installed by an electricia
6
•1
•0
•0
•17-04-2026 23:46:12
user_3d906c
Warranty on a spotlight cam plus
We had this spotlight for less than a year and all of a sudden it stopped working no video feed at all, I troubleshoot the camera and nothing I disconnected the power and did a factory reset and nothing but in my ring app it states that my camera in online and the health check says that is healthy.
7
•1
•0
•0
•17-04-2026 22:43:38
gin704
What would the model name appear like in the app.
I purchased what I thought to be the most recent Battery Doorbell. When I look at Device Helth in the app, it simple says "Battery Doorbell". There's no additional information like Generation, year, Model 3 etc. Further, in some publications I see mention the Ring Video Doorbell 4
9
•1
•0
•0
•17-04-2026 20:11:39
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
