187722 – All customer connections should now be restored. Our engineers are opening a case with our hardware supplier to investigate further.
Jisc Major Incidents
@jiscmi
This account broadcasts information on MIs affecting the Janet network. Full details will be available at jisc.ac.uk/janet/issues or 0300 300 2212.
- 187722 - We have experienced an unexpected failure on a core node that resulted in traffic being dropped rather than re-routing. We are still bringing the device back online. A full diagnosis of the event will be carried out.
- 187595 - PSBA have confirmed that services are now restored. PSBA will continue to monitor.
- 187595 - We have been made aware of a Major Incident which is under investigation within the PSBA Network, reportedly starting at 16:58 UTC, Wednesday 25th March 2026. Current assessments indicate that all organisations across PSBA Wales are affected by this incident.
- We are seeing increasing stability across the Jisc and HESA services that were affected by the global Cloudflare outage earlier today. We will continue to monitor the situation and provide an update if anything changesAs a result of the Cloudflare outage, you may experience disruption using the following services: Hedd, Online Surveys, Archives Hub, explore my data, equipment data, Prospects, IRUS, Jisc Involve, JiscMail, JUSP, KB+, Library Hub, Repository, Open Policy Finder, UK ORCID Support
