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Student technology

All current students have access to a wealth of IT resources, including computer labs and rentals, software, self-service account management, and customer support.


Support: C&IT Help Desk

Phone

313-577-4357


Monday-Friday
7:30 a.m.-8 p.m

Email

helpdesk@wayne.edu


Monday-Friday
7:30 a.m.-8 p.m.

In-person & walk-in

005 Student Center
5221 Gullen Mall
Detroit, MI 48202


Monday-Friday
8:30 a.m.-5 p.m.


FAQ

  1. Why can’t I see and/or access my course in Canvas? 
    If you do not see a course on your Canvas homepage, click navigate to the left-hand menu, click Courses, and click All Courses. If you still do not see your course, call the Help Desk for support. If you can see your course but cannot open it or get a message that you do not have access, that means your instructor has not published the course yet. Contact your instructor directly for further information. 

  1. How do I download Microsoft 365 apps? Why can’t I download them?
    All current students receive free desktop downloads of Microsoft 365 applications. Downloads are available via your Wayne State email and show up once you register for classes. It may take up to 24 hours to downloads to appear after registration.