Support
Need assistance using SciShield, have a specific question you want answered, or are curious about what else we can do? Click below to access our Knowledge Base:
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Technical Assistance from SciShield
Still having trouble? We can be reached in a couple of ways:
If you are experiencing an error, please fill out our Error Form and one of our support representatives will promptly reply with assistance.
If you are having a specific problem, have a technical question or concern, please Email us at Support@SciShield.com
Would you rather talk with us? Please call: 1-800-939-RAFT x82
Our support staff is available Monday-Friday between 9:00am and 5:00pm Eastern Time. If you do not reach a representative please leave a name, your institution, a number at which you can be reached, and a brief description of your concern so that it may be dispatched accordingly.
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