OnePub generates a combined Tax Invoice/Receipt whenever we take a payment.
As part of the checkout process, you can enter a Purchase Order No (or any reference) which will appear on the generated Tax Invoice/Receipt.
The Tax Invoice/Receipt is emailed to the party that initiated the payment and the Accounts contact as listed in your Organsiation details.
You can modify the Accounts contact by navigating to:
- Accounts
- Click the Organistation Tab
- Update the Accounts Contact and click Save.
For automatic, re-occurring payments (where you selected the 'Auto Renew' option on the Accounts | Plan page) the Tax Invoice is sent to the party that originally purchased the OnePub plan, or the last person to modify the plan.
You can see which party authorised the transaction by going to the Transaction list by navigating to:
- Accounts
- Clicking the Transaction Tab
- Reviewing the 'Authorised By' column
Re-issue a Tax Invoice/Receipt
Note: to see Transactions (and re-issue invoices), you must belong to the 'Administrator' role and be logged into the correct organisation.
You can have the OnePub system re-issue a Tax invoice/Receipt at any time by navigating to:
- Accounts
- Click the Transactions Tab
- Then click the 'Resend Invoice' button.
Modify an incorrect Purchase Order No.
If you entered an incorrect Purchase Order No. or forgot to enter the Purchase Order No. and your Accounts team requires the OnePub TaxInvoice/Receipt to display the correct Purchase Order No., then you can use the 'Resend Invoice' option described above. During the process, you are given the opportunity to update the Purchase Order No.