OFFICE OF THE OMBUDSPERSON
The Office of the Ombuds person is available to all members of the GSU community as a purely voluntary and alternate channel for confidential communication. Please visit our about page for more information about confidentiality and how to get in touch.
Our Work
What We Do
- Impartially listen to concerns without judgment
- Help people strategize about their situations
- Assist with analyzing and developing options
- Provide coaching in conflict management
- Provide information on policies and procedures
- Facilitate informal conversations/mediations to manage conflicts
- Gather information to provide to visitors
- Provide upward feedback on general conflict trends
We Do Not
- Accept notice on behalf of the University
- Participate in formal processes
- Receive official reports or complaints
- Conduct formal investigations
- Make decisions or findings of fact
- Serve as an advocate for any person
- Offer legal advice
- Offer psychological counseling
- Establish or enforce policies
Neutrality & Impartiality
- Strive for impartiality, fairness and objectivity in treatment of people and others
- Do not represent or advocate for any party or the University
- Promote fairness and equity
Confidentiality
- To the extent allowed by law, hold all communication with visitors in strict confidence
- Do not keep permanent records, except statistical information for analyzing and reporting trends
- Not an office of notice to the University
Informality
- Engage in informal, off-the-record activities to help visitors address their situations
- Do not participate in formal processes
- Do not conduct formal investigations
- Do not make judgments or decisions
Contact Us
Contact Information
Campus Address
75 Piedmont Avenue
Suite 502
Atlanta, GA 30303
Mailing Address
Georgia State University
Office of the Ombudsperson
P.O. Box 3981
Atlanta GA 30302-3981
