Privacy Policy

LearnPress Cloud is a managed platform that helps users create, sell, and manage online courses using a ready-to-use WordPress + LearnPress course website.

For the purposes of this Privacy Policy, “LearnPress Cloud,” “we,” “us,” and “our” refer to VIET PHYSCODE TECHNOLOGY JOINT STOCK COMPANY, located at 14936 Dillow St, #V301, Westminster, CA 92683.

This Privacy Policy applies to the LearnPress Cloud website, account area, dashboard, trial signup flow, billing flow, support interactions, and related services.

We collect information that helps us provide, secure, support, and improve LearnPress Cloud.

Account information

When you create an account or start a trial, we may collect your name, email address, password, account preferences, login activity, and information related to your subscription.

Course website information

When you create a course website, we may process information such as your site name, subdomain, custom domain, website settings, uploaded content, course content, media files, pages, lessons, quizzes, student records, and other data you add to your site.

Billing information

When you subscribe to a paid plan, billing information may be collected and processed by our payment provider. We may receive limited billing details such as plan name, subscription status, transaction status, billing address, invoice history, and the last digits or brand of a payment method where provided by the payment processor.

Support information

If you contact support, we may collect your name, email address, account details, support messages, attachments, diagnostic information, and any information you choose to share with us.

Usage and device information

We may collect information about how you use LearnPress Cloud, including pages visited, features used, actions taken in the dashboard, browser type, device type, IP address, approximate location, referral source, log data, error reports, and security events.

We use information to operate and improve LearnPress Cloud, including to:

• Create and manage your account
• Create and maintain your course website
• Provide hosting, backups, security, updates, and site management
• Process trials, subscriptions, invoices, and billing events
• Provide customer support
• Send service-related emails
• Improve product performance and user experience
• Monitor service reliability and security
• Prevent fraud, abuse, spam, malware, and unauthorized access
• Comply with legal, tax, accounting, and regulatory obligations
• Communicate product updates, if allowed by your settings and applicable law

LearnPress Cloud may use cookies and similar technologies to keep you signed in, remember preferences, understand website usage, improve performance, measure marketing effectiveness, and protect the service.

Cookies may include:

• Essential cookies: Required for login, security, account management, and service operation.
• Analytics cookies: Help us understand how visitors use our website and product.
• Preference cookies: Remember settings or choices.
• Marketing cookies: Used where applicable to measure campaigns or improve relevant communication.

You can control cookies through your browser settings. Some features may not work correctly if essential cookies are disabled.

Payments are processed through third-party payment providers. LearnPress Cloud does not intentionally store full credit card numbers or complete payment credentials on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security standards. We receive only the information needed to manage your subscription, invoices, billing status, and payment-related support.

When you use LearnPress Cloud to create a course website, you control the content and learner information added to that website. This may include course content, student accounts, enrollment records, progress data, quiz results, comments, uploaded files, and other learning-related data.

For customer-created course websites, you are responsible for providing any privacy notices required for your students, learners, customers, or website visitors. LearnPress Cloud provides the platform infrastructure and management tools, but you are responsible for how you collect, use, disclose, and manage data through your own course website.

We do not sell personal information.

We may share information with trusted service providers that help us operate LearnPress Cloud, such as hosting infrastructure, payment processing, email delivery, analytics, security monitoring, customer support, error tracking, and billing management.

We may also share information when necessary to:

• Comply with applicable law or legal process
• Protect the rights, safety, and security of LearnPress Cloud, our users, or the public
• Prevent fraud, abuse, security threats, or technical issues
• Complete a business transaction such as a merger, acquisition, financing, reorganization, or asset transfer

LearnPress Cloud may process and store information in countries other than your own. These countries may have data protection laws that differ from the laws in your location.

Where required, we use appropriate safeguards for international transfers of personal information, such as contractual protections or other mechanisms recognized by applicable law.

We keep personal information for as long as needed to provide the service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect the platform.

If you cancel your account or request deletion, we will delete or anonymize information where reasonably possible, unless we need to keep it for legitimate business, security, legal, tax, accounting, or compliance reasons.

Backup copies may remain for a limited period before being overwritten or deleted according to our backup processes.

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include access controls, encryption where appropriate, monitoring, backups, secure infrastructure practices, and internal procedures for handling data.

No online service can guarantee absolute security. You are responsible for keeping your account credentials secure and for using strong passwords and appropriate access controls.

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain uses of your personal information.

You may also have the right to withdraw consent where processing is based on consent, or to opt out of certain communications.

To make a privacy request, contact us at [email protected]. We may need to verify your identity before processing your request.

LearnPress Cloud is not intended for children under the age required by applicable law to use online services without parental consent.

We do not knowingly collect personal information from children where parental consent is required. If you believe a child has provided personal information to us without appropriate consent, please contact us and we will take appropriate steps.

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

If changes are material, we may provide additional notice through the website, dashboard, email, or other appropriate channels.

If you have questions about this Privacy Policy or how LearnPress Cloud handles personal information, contact us at: