Contact the TS&S (Rice IT) Service Desk
Technology Solutions & Services (TS&S) is Rice IT! TS&S is also home to the TS&S Service Desk, which provides tech support and services to faculty, staff, and students.
Service Desk Hours
Monday - Friday: 8:00 AM - 5:00 PM
(excluding university holidays)
Contact Methods
All support requests will be documented within a support ticket. To initiate a support request, contact us through one of the following channels:
- Web Form: TS&S Service Request
- Phone: 713.348.HELP (4357)
- Email: help@rice.edu
- Service Desk Constituent Portal (NetID login required)
We provide in-person and remote support services.
*After-hours support available for urgent issues.
