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Privacy Policy

Agent-Native hosted applications

This policy explains how Builder.io collects, uses, shares, and retains data when it operates Agent-Native hosted applications, hosted apps, demos, and official browser extensions.

Last updated: June 23, 2026

Hosted apps

Covered when Builder.io operates the Agent-Native service or hosted app for you.

Open source

Not covered for your use of the MIT-licensed source code itself.

Self-hosted

Not covered for forks, customizations, or deployments operated by someone else.

Scope

Agent-Native is open source, and the source code is available under the MIT license. This policy applies only to hosted applications and services operated by Builder.io for Agent-Native users. It does not apply to someone else's use of the code, including forks, customized apps, private deployments, or self-hosted versions. If you operate your own deployment, you are responsible for your own data practices and privacy policy.

This policy is intended to supplement Builder.io's broader Privacy Policy for Agent-Native hosted application behavior.

Information we collect

Account and workspace information

Name, email address, organization membership, authentication identifiers, and app settings used to sign you in and keep hosted workspaces separated.

Hosted application content

Content you create or upload in hosted Agent-Native apps, such as recordings, transcripts, documents, comments, tasks, prompts, agent responses, files, and configuration.

Connected integration data

Data from services you choose to connect, such as calendar, Slack, email, storage, or developer tools, limited to the scopes and workflows shown in the hosted app.

Usage and technical data

Device, browser, IP address, diagnostic logs, page and feature usage, errors, and security events used to operate, secure, and improve hosted services.

Agent-Native Clips Chrome extension

The Agent-Native Clips Chrome extension helps you start browser-based recordings and, when enabled, attach browser diagnostics to a clip. It may collect the selected capture source, camera and microphone media you choose to include, the active tab title and URL, and authentication state needed to connect the extension to hosted Clips.

Developer logs are optional. When enabled, the extension may collect redacted console messages, JavaScript exceptions, and fetch/XHR metadata such as method, URL, status, timing, and failure details from the selected tab while a recording is active. The extension is not designed to collect request bodies, response bodies, cookies, or authorization headers.

For Chrome Web Store disclosures, use this section as the extension privacy-policy anchor: https://www.agent-native.com/privacy#clips-chrome-extension.

How we use information

  • Provide, sync, and operate hosted Agent-Native applications and their agent workflows.
  • Record, transcribe, summarize, search, share, or transform content when you ask the hosted app to do so.
  • Authenticate users, manage organizations, enforce access controls, and prevent abuse.
  • Debug incidents, provide support, measure reliability, and improve the hosted product experience.
  • Comply with legal, security, and platform obligations.

Sharing and third parties

We do not sell Agent-Native hosted application data or use it for third-party advertising. We share data with service providers that help operate the hosted service, such as cloud infrastructure, storage, authentication, email, observability, AI, and transcription providers, when those services are needed for the feature you use.

When you connect an integration, the hosted app may send data to or receive data from that provider according to your configuration and the provider's own terms. We may also disclose information when required for security, abuse prevention, legal compliance, or to protect users and the service.

Chrome Web Store limited use

For the Agent-Native Clips Chrome extension, our use of information received from Chrome extension APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements. Browser activity collected by the extension is used to provide the user-facing recording and diagnostics workflow, not for advertising, resale, credit-worthiness, or unrelated profiling.

Retention and deletion

We retain hosted application data for as long as needed to provide the service, maintain workspace history, comply with obligations, resolve disputes, or improve reliability and security. Users can delete clips, documents, resources, and other hosted app content through the relevant application controls where available.

Deleted content may remain in backups, logs, or audit records for a limited period before it is removed according to operational retention schedules.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect hosted application data, including access controls, transport encryption, monitoring, and operational security practices. No online service can guarantee perfect security, so users should avoid including secrets or sensitive information in recordings or prompts unless they intend to share that information with the hosted application.

Changes and contact

We may update this policy as Agent-Native hosted applications change. The updated date at the top of the page shows when the policy was last revised.

For privacy requests or questions, contact Builder.io through the support and privacy channels listed in the Builder.io Privacy Policy.