Chatwoot’s cover photo
Chatwoot

Chatwoot

Software Development

San Francisco, California 2,651 followers

The modern, open source, self-hosted customer support platform. An alternative to Intercom and Zendesk.

About us

New age multi-channel customer support solution for businesses, big and small.

Website
https://www.chatwoot.com
Industry
Software Development
Company size
11-50 employees
Headquarters
San Francisco, California
Type
Privately Held
Founded
2020

Locations

Employees at Chatwoot

Updates

  • Chatwoot reposted this

    Over the past few months, we have noticed something interesting, many of our paid customers have been bringing in new users. They’ve been telling their peers, communities, and clients about Chatwoot. We have never had an affiliate program before, but it felt like the right time to change that. We are launching the Chatwoot Affiliate Program — a simple way to reward the people who already believe in us. Read more at https://lnkd.in/g9we3ejj

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  • Chatwoot now shows transcripts for audio messages. You can just read the message instead of playing it. This works for common audio formats and voice notes from WhatsApp, Telegram, and others. Captain, our AI assistant, can now reply to voice messages too. This makes it easier to automate replies and handle more conversations. It’s available to all paid users. For self-hosted users, this will be available in version 4.3.0 and above if you're on a premium plan. https://lnkd.in/g2BMV9MG

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Funding

Chatwoot 2 total rounds

Last Round

Seed

US$ 1.6M

See more info on crunchbase