Knowledge base

• Welcome to Pendo

  Explore Pendo functionality and learn how to get started.

• Direct web implementation

  Install and configure Pendo by inserting a JavaScript code block directly into your application.

• Browser extension implementation

  Install and configure Pendo by deploying the Pendo Launcher on your third-party applications.

• Mobile implementation

  Install the Pendo SDK to provide analytics and guides across all of your mobile apps.

• Settings

  Configure settings at the organization, subscription, and application levels.

• Security and privacy

  Review PII, security, and privacy policies and settings.

• Data in Pendo

  Define your application product areas and events, and the people who visit your application.

• Analytics

  Understand user behavior.

• Agent Analytics

  Analyze usage of AI‑powered agents.

• Guides

  Communicate in-app with users.

• Resource Center

  Get easy access to the information you need to work better with Pendo.

• Sentiment

  Collect and analyze user feedback with built-in surveys in Pendo, such as NPS, PMF, CSAT and UX-Lite.

• Replay

  Watch your data come to life.

• Listen

  Inform your product development.

• Orchestrate

  Build cross-channel journeys using emails and in-app guides.

• Predict

  Build AI-powered prediction models.

• Integrations

  Connect Pendo to other apps.

• OEM partners

  Manage Pendo OEM subscriptions, analytics, and guides for end customers.

• Feedback

  Collect user requests.

• Best practices

  Explore tips and use cases.

• Solutions

  Troubleshoot and find answers to common questions.

• What's new

  See product updates.