In Person
Find Us in the Perkins Library Lower Level
Hours:
- Monday – Thursday:
10 a.m. – 7 p.m. - Fridays:
8 a.m. – 5 p.m.
📢 Modified Hours for the LINK
Please note the LINK’s upcoming schedule:
• August 11–21: 8:00 AM–5:00 PM, Monday through Friday; closed Saturdays and Sundays
. August 22-23: Noon - 4PM
• August 24–28: Normal business hours
• August 29–30: Noon–4:00 PM
• August 31–September 4: Normal business hours
• September 5–6: Noon–4:00 PM
• September 7: Closed for the Labor Day holiday
• September 8: Normal business hours resume
Thank you for your understanding!
Chat OR CALL
(919) 684-2200
Hours:
- Monday – Thursday:
8 a.m. – 7 p.m. - Fridays:
8 a.m. – 5 p.m.
📢 Modified and Bonus Hours for Phone and Chat Support
Please note our upcoming Phone and Chat Support schedule:
• August 24–28: Normal business hours
• August 31–September 4: Normal business hours
• September 8: Normal business hours resume
Bonus Weekend Hours
- August 22-23: Noon–4:00 PM
- August 29–30: Noon–4:00 PM
- September 5–6: Noon–4:00 PM
We’ll also be at the Wilson Dorm CoLab space on East Campus from August 24–28—the first week of classes—providing in-person assistance from 1:00–5:00 PM.
We look forward to assisting you!
Submit a Help Ticket
Request help from the OIT Service Desk.
Help Articles
Find answers to common questions with step-by-step instructions.
GradUATE/Professional STUDENT ONELINK Help
Duke graduate/professional school applicants can get help with OneLink, a service that allows sign in to select Duke online systems.