Subscription recovery

Recover Pro access after a reinstall

If you already paid and only wiped your local setup, use the same billing email to open the portal. You do not need to buy Pro again for the same GitHub account or organization.

Local recovery is separate from billing recovery. Before reinstalling everything from scratch, run ecc list-installed, ecc doctor, and ecc repair to restore the local Claude setup.

Same billing email

Use the invoice email to reopen the existing subscription and avoid a new charge.

Same GitHub install

Reinstall ECC on the same repo or organization that already owns Pro.

No duplicate charge

Only start checkout if you're activating a brand-new install or a different organization.

See recovery steps Open the portal form

What you can do here

View invoices

Download receipts and payment history

Update payment

Change card or payment method

Cancel anytime

Cancels at end of billing period

Confirm access

Check the active subscription before you start a new checkout

If you were charged twice, stop here and use the existing portal session first. A new checkout is only for a new GitHub install or a different organization.

Start with ECC

Move from OSS discovery to repo-native rollout.

The ECC model stays additive: open-source distribution first, GitHub App automation when repository workflows matter, and enterprise support when the organization needs policy, rollout help, and governance.

Install GitHub App Compare Pricing Talk to Enterprise

140K+ stars Public repos free AgentShield protection layer