# Channels

{% hint style="info" %}
This feature is available on the [Ultimate site plan](https://www.gitbook.com/pricing).
{% endhint %}

Channels bring [GitBook Assistant](/docs/ai-and-search/gitbook-ai-assistant.md) and [GitBook Agent](/docs/gitbook-agent/what-is-gitbook-agent.md) into the tools your team already uses. Once connected, your team can mention `@GitBook` in Slack, GitHub, or Linear to ask questions, open change requests, and keep your docs up to date — without leaving their existing workflow.

When you add a channel, you choose how GitBook shows up in that tool. Each configuration runs in one of two modes:

**Support agent:** GitBook Assistant answers questions from your team or visitors directly in the channel. Ask a question, get an answer pulled from your docs.

**Collaborator:** GitBook Agent joins as a teammate. Mention `@GitBook` to open change requests, request edits, or keep your docs in sync with what's happening in that tool. When Agent creates a change request from a channel, it automatically links it to the originating thread, issue, or pull request.

You can run multiple configurations per channel — for example, Support Agent mode for one customer-facing Slack channel, and Collaborator mode in another channel for your docs team.

To add a channel, open your site’s **Settings** and click on **Channels**.

<figure><img src="/files/zfyEbYgQ92e5tfHmGsy1" alt=""><figcaption></figcaption></figure>

### Available channels

<table data-view="cards"><thead><tr><th></th><th><select><option value="mjZVekTsgGQo" label="In progress" color="blue"></option><option value="exlMMXLVjkth" label="Planned" color="blue"></option><option value="WK4vEyJjJM8h" label="Available" color="blue"></option></select></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Slack</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr><tr><td><strong>Linear</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr><tr><td><strong>GitHub</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr></tbody></table>

### Coming soon

We’re working on adding more channels. View the progress of each integration below.

<table data-view="cards"><thead><tr><th></th><th><select><option value="mjZVekTsgGQo" label="In progress" color="blue"></option><option value="exlMMXLVjkth" label="Planned" color="blue"></option><option value="WK4vEyJjJM8h" label="Available" color="blue"></option></select></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Discord</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Intercom</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Microsoft Teams</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Google Chat</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Request a channel</strong></td><td></td><td><i class="fa-arrow-up-right-from-square">:arrow-up-right-from-square:</i></td><td><a href="https://github.com/orgs/GitbookIO/discussions/new?category=feature-requests">https://github.com/orgs/GitbookIO/discussions/new?category=feature-requests</a></td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://gitbook.com/docs/gitbook-agent/channels.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.