Software Toolbox - Full Stack Industrial AI

🌍 The best Industrial Connectivity support on earth - no joke. At Software Toolbox - Full Stack Industrial AI, customer support is not an afterthought. It is the product. If you use TOP Server, OmniServer, OPC Router, Cogent DataHub, N3uron, or chatUNS.ai, you get expert help from installation and onboarding to troubleshooting, optimization, and upgrades. Here is what that looks like: ✅ 97% 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 Our service team consistently delivers the experience customers expect. 🤖 𝐣𝐨𝐧𝐣𝐨𝐧.𝐚𝐢 𝐟𝐨𝐫 𝐢𝐧𝐬𝐭𝐚𝐧𝐭 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 A purpose-built AI for industrial connectivity support trained on our ticket history and knowledge base. Upload a log file, paste a screenshot, and get help right away. 📧 1-𝐦𝐢𝐧𝐮𝐭𝐞 𝐞𝐦𝐚𝐢𝐥 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐭𝐢𝐦𝐞 Yes, really. When you email support, you get an immediate AI response, with a clear path to escalate when needed. 🗣️ 𝐆𝐥𝐨𝐛𝐚𝐥 𝐦𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 JonJon.ai supports up to 10 languages, making help easier to access worldwide. 🔐 𝐒𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐥𝐢𝐜𝐞𝐧𝐬𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Transfer, recover, and activate licenses in our activation portal in just seconds. ☎️ 𝐋𝐢𝐯𝐞 𝐩𝐡𝐨𝐧𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐟𝐨𝐫 𝐮𝐫𝐠𝐞𝐧𝐭 𝐢𝐬𝐬𝐮𝐞𝐬 For the hot-potato tickets, our customer support team is ready to jump in. Whether you are looking to upgrade your driver suites, move from another platform to TOP Server, contextualize your data, or build a UNS with N3uron, we have you covered. Want to see what world-class industrial connectivity support looks like? https://lnkd.in/ecN6TvAs #IndustrialAutomation #IndustrialConnectivity #CustomerSupport #TOPServer #Omniserver #OPCRouter #N3uron #UnifiedNamespace #IndustrialAI #Skkynet

A smarter way to build integrations is here. 🚀 With 𝗢𝗣𝗖 𝗥𝗼𝘂𝘁𝗲𝗿 𝟱.𝟲 comes the Solution Gallery, a collection of ready-to-deploy integration solutions designed to get you up and running faster. Pick a solution, tailor it to your needs, and launch with confidence. 𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗶𝘁 𝗽𝗼𝘄𝗲𝗿𝗳𝘂𝗹: → Prebuilt, end-to-end solutions based on real-world use cases → Built-in notifications for Microsoft Teams & Slack → Connectivity across OPC UA, MQTT, REST, and databases → Secure handling of sensitive data like API keys and passwords Once created, solutions can be reused and shared, turning your best work into scalable building blocks across teams and projects. Also included in this release: • Dynamic OPC Client data access • Runtime tag creation for OPC UA Server • Expanded connection monitoring with filtering & export • Rich-text project documentation Build faster. Reuse smarter. Scale easier. Link in the comments #OPCRouter #IIoT #IndustrialAutomation #SystemIntegration #OPCUA #Industry40

For 30 years, Software Toolbox has built that foundation alongside 𝐒𝐲𝐬𝐭𝐞𝐦 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐨𝐫𝐬 (SIs) delivering industrial connectivity to users around the world. That foundation is now the entry point to AI. And the SIs who own it are going to own the next wave of industrial transformation. That's why we built the Software Toolbox SI Partnership Program: a 3-level path designed to help you move from connectivity projects to AI-ready infrastructure to real, deployed AI outcomes on the plant floor. 🔹 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐢𝐚𝐥 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 - Apply TOP Server and self drive upgrades with 𝐣𝐨𝐧𝐣𝐨𝐧.𝐚𝐢 🔹 𝐀𝐈 𝐑𝐞𝐚𝐝𝐢𝐧𝐞𝐬𝐬 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 - deploy data platforms such as N3uron and UNS for end-users 🔹 𝐅𝐨𝐫𝐰𝐚𝐫𝐝 𝐃𝐞𝐩𝐥𝐨𝐲𝐞𝐝 𝐀𝐈 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 - forward deploy 𝐜𝐡𝐚𝐭𝐮𝐧𝐬.𝐚𝐢 and Agents If you're already doing connectivity work, you're closer than you think. Reach out to our Channel Account Manager, Jessica Dillon, to learn more about how we can grow together. We are also happy to meet you are the Control System Integrators Association (CSIA) later this year in May. 📅 Book time today! https://bit.ly/4cltBOz #SystemIntegrator #IndustrialAI #UNS #MQTT #OPC #IndustrialAI #N3uron #UNS

When an industrial connectivity issue hits, every minute matters. That is exactly why we built 𝐣𝐨𝐧𝐣𝐨𝐧.𝐚𝐢: an AI copilot and Agent designed to help OT teams, and controls engineers and people at the plant troubleshoot connectivity problems faster. Trained on 30 years of support cases and 1,500+ knowledge base articles, get instant answers on your connectivity issues. In Industrial Connectivity the "norm" was ~2hr response time, we've redefined that to answers in 1 minute. You can use 𝐣𝐨𝐧𝐣𝐨𝐧.𝐚𝐢 in more than 10 languages, and attach log files, errors screenshots, event logs and anything to give it context. Check out the video below. 🔗Visit 𝐣𝐨𝐧𝐣𝐨𝐧.𝐚𝐢 https://bit.ly/4ssgalR and see for yourself #IndustrialConnectivity #ControlsAutomation #Automation #ITOT #ManufacturingOperations #IndustrialAI #GenAI #AgenticAI

The new Activation Center gives you a modern, self-serve experience for managing licenses across TOP Server, OmniServer, and Symbol Factory. As our new support resources roll out, we want to make it simple to know where to go for the help you need. Here’s your quick guide: Start with https://bit.ly/4sp8wJ8 when you need help with: ✔️ Troubleshooting and diagnostics ✔️ PLC connectivity and protocol guidance ✔️ Product configuration and architecture questions ✔️ General product questions Use the Activation Center when you need to: ✔️ Activate, transfer, or recover a license ✔️ Review activation history Use the Support Portal at https://bit.ly/4ecR2fq when you need to: ✔️ Browse FAQs and self-help documentation ✔️ View or manage your open support tickets ✔️ Respond to the support team on an existing ticket As Software Toolbox is evolving to a full stack industrial AI company, one thing is not changing: our commitment to high-level service. We’re expanding the ways you access that expertise so you can get help faster, wherever and whenever you need it. Check out the Activation Center🔗 https://bit.ly/4dEpG1O #LicenseManagement #IndustrialAutomation #CustomerSupport #UserExperience

Exciting🎉 News: We launched 🚀 the new Activation Center to give our customers a much better way to manage licenses across their portfolio. It supports our active products TOP Server, OmniServer, and Symbol Factory. With the Activation Center, you can: ✔️ Activate licenses ✔️ Transfer licenses ✔️ Recover licenses ✔️ View activation history Big improvements our customers will appreciate - the new Activation Center provides: 👍 A login that keeps your activation history in one place 👍 A more streamlined process with a new user interface 👍 Improved error handling and better self-guidance 👍 The ability to self-recover licenses at any time For customers with active support and maintenance agreements, self-recovery is available for common events such as: 🔧 Machine failures 🔌 Power outages 📢 OS Upgrades & Updates 🔩VM rollbacks 🛠️ Similar recovery situations That means you no longer have to rely solely on support hours for many common licensing events. And for repeated recovery needs or special cases, our support team is still here to help. Learn more about the activation center 🔗 https://bit.ly/41H7GN7 #LicenseManagement #IndustrialAutomation #CustomerSupport #UserExperienc

Exciting🎉 News: We launched 🚀 the new Activation Center to give our customers a much better way to manage licenses across their portfolio. It supports our active products TOP Server, OmniServer, and Symbol Factory. With the Activation Center, you can: ✔️ Activate licenses ✔️ Transfer licenses ✔️ Recover licenses ✔️ View activation history Big improvements our customers will appreciate - the new Activation Center provides: 👍 A login that keeps your activation history in one place 👍 A more streamlined process with a new user interface 👍 Improved error handling and better self-guidance 👍 The ability to self-recover licenses at any time For customers with active support and maintenance agreements, self-recovery is available for common events such as: 🔧 Machine failures 🔌 Power outages 📢 OS Upgrades & Updates 🔩VM rollbacks 🛠️ Similar recovery situations That means you no longer have to rely solely on support hours for many common licensing events. And for repeated recovery needs or special cases, our support team is still here to help. Learn more about the activation center 🔗 https://bit.ly/41H7GN7 #LicenseManagement #IndustrialAutomation #CustomerSupport #UserExperienc

Big 🎉congratulations to CAMAS Automation 👏 We’re excited to share that CAMAS Automation is now an official Software Toolbox Industrial Connectivity Partner. This milestone reflects a strong, long-standing relationship and CAMAS Automation’s expertise in delivering reliable, high-performance industrial data acquisition solutions. As an Industrial Connectivity Partner, CAMAS Automation is enabled to help customers: ✔️Implement robust connectivity with TOP Server, OmniServer, and Cogent DataHub ✔️Enable secure, scalable OT data integration from plant floor to enterprise ✔️Support high-performance data acquisition across legacy and modern systems It’s especially meaningful to celebrate this with a team we’ve worked alongside for many years. We’re proud to continue growing our partnership with Lonnie Purvis and the CAMAS team and excited for what’s ahead. Are you a system integrator looking to strengthen your connectivity and data practice? Get in touch with our Channel Account Manager Jessica Dillon to learn more about the program. 📅 Book time with Jessica here: https://bit.ly/3O9qvVU Let’s build smarter industrial solutions 🕺 together. 🔗 https://bit.ly/4sgBuus #IndustrialAutomation #SmartManufacturing #SystemIntegrator #IndustrialConnectivity #SoftwareToolbox #UNS #CamasAutomation

Use Industrial AI as a competitive advantage! But success starts with the right foundation: connected, contextualized data. We’re hitting the road in 2026 to show how our customers can make it a reality 📍 Join Software Toolbox at these upcoming events and see: ✔ Real-world Industrial AI use cases ✔ Proven data integration strategies ✔ Live demos of connected systems in action Let’s talk about how to turn your data into decisions. 👉 See where we’ll be: https://lnkd.in/gfQi4ubf Follow us here to keep getting event updates #IndustrialAI #SmartManufacturing #DigitalTransformation #SCADA #Automation