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All Systems Operational

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The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Uptime over the past 90 days. View historical uptime.
Deque Log-In Service (US) Operational
90 days ago
97.49 % uptime
Today
Deque University Operational
90 days ago
99.92 % uptime
Today
Axe Devtools APIs Repository Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Pro Server Operational
90 days ago
99.99 % uptime
Today
Axe Linter Operational
90 days ago
100.0 % uptime
Today
Axe Reports (US) Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Mobile Operational
90 days ago
100.0 % uptime
Today
Axe Documentation Site Operational
90 days ago
100.0 % uptime
Today
Deque File Transfer Service Operational
90 days ago
100.0 % uptime
Today
Customer Support Help Center Operational
90 days ago
100.0 % uptime
Today
Accessibility Services Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Auditor Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Monitor Operational
90 days ago
100.0 % uptime
Today
AUS Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (AU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (AU) Operational
90 days ago
100.0 % uptime
Today
EU Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Monitor Operational
90 days ago
100.0 % uptime
Today
Axe Auditor Operational
90 days ago
100.0 % uptime
Today
Agora - agora.dequecloud.com Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Deque University Maintenance Apr 25, 2026 12:00-18:00 EDT

Our Deque University system will undergo maintenance and may be unavailable for all or parts of this maintenance window. Please contact Support@deque.com with any inquiries
Posted on Apr 16, 2026 - 15:02 EDT

Monthly Patching: 1-5 PM ET Apr 25, 2026 13:00-17:00 EDT

We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Mar 30, 2026 - 10:48 EDT
Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Incident: Deque University was down
Resolved - This incident has been resolved.
Apr 16, 16:41 EDT
Monitoring - Our team have deployed a fix, and we are currently monitoring the platform to ensure stability.

We apologize for any inconvenience caused and will continue to monitor the situation closely. For any further queries, please reach out to us at helpdesk@deque.com.
Apr 16, 12:05 EDT
Update - We are continuing to experience intermittent issues with accessing dequeuniversity.com. Our team is actively investigating the root cause.

We apologize for the ongoing inconvenience and will provide updates as we have more information. For any further queries, please reach out to us at helpdesk@deque.com.
Apr 16, 12:02 EDT
Investigating - Some of the Deque University users may have experienced issues with accessing dequeuniversity.com over multiple brief windows today (5 - 15 minutes each). Our team is actively working on finding the root cause, and we will keep you posted on further updates.

We apologize for any inconvenience caused. For any further queries, please reach us at helpdesk@deque.com.
Apr 16, 10:22 EDT
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Incident: agora.dequecloud.com was down
Resolved - Some users may have experienced slowness or timeouts accessing agora.dequecloud.com over multiple brief windows (1–8 minutes each) beginning April 10, 2026. We have implemented a fix and are actively monitoring the service. We apologize for any inconvenience caused.

For any further queries, please reach us at helpdesk@deque.com.
Apr 9, 16:30 EDT
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
Axe MCP Server Remediate Errors
Resolved - This issue has been resolved. Remediate should be functioning as expected
Apr 6, 14:18 EDT
Monitoring - Users may have experienced errors using the Remediate tool within Axe MCP server. A fix has been identified and deployed and we are monitoring. We believe the issue has been resolved.
Apr 6, 12:42 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

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