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All Systems Operational

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The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Deque Log-In Service (US) Operational
90 days ago
99.97 % uptime
Today
Deque University Operational
90 days ago
100.0 % uptime
Today
Axe Devtools APIs Repository Operational
90 days ago
100.0 % uptime
Today
Axe Devtools Pro Server Operational
90 days ago
99.81 % uptime
Today
Axe Linter Operational
90 days ago
100.0 % uptime
Today
Axe Reports (US) Operational
90 days ago
96.46 % uptime
Today
Axe Devtools Mobile Operational
90 days ago
100.0 % uptime
Today
Axe Documentation Site Operational
90 days ago
100.0 % uptime
Today
Deque File Transfer Service Operational
90 days ago
100.0 % uptime
Today
Customer Support Help Center Operational
90 days ago
100.0 % uptime
Today
Accessibility Services Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Auditor Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Monitor Operational
90 days ago
100.0 % uptime
Today
AUS Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (AU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (AU) Operational
90 days ago
100.0 % uptime
Today
EU Regional Services Operational
90 days ago
100.0 % uptime
Today
Deque Log-In Service (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Reports (EU) Operational
90 days ago
100.0 % uptime
Today
Axe Monitor Operational
90 days ago
100.0 % uptime
Today
Axe Auditor Operational
90 days ago
100.0 % uptime
Today
Agora - agora.dequecloud.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 14, 2026

No incidents reported today.

Aug 13, 2026

Resolved - Some users were encountering a Privacy warning when accessing Deque University. The issue has been fixed and access should now work as expected. Please contact helpdesk@deque.com if you continue to experience any issues.
Aug 13, 17:31 EDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - Some users may have experienced brief, intermittent issues logging in or accessing our platform for a few minutes, including delays or "Failed to initialize auth" errors.

The issue has been resolved, and full service has been restored. We apologize for any inconvenience this may have caused.

If you continue to experience login issues, please contact helpdesk@deque.com

Aug 11, 16:00 EDT
Completed - The scheduled maintenance has been completed.
Aug 11, 01:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 23:30 EDT
Scheduled - Deque University will undergo scheduled maintenance for a planned deployment and will be unavailable during this window.

Please contact helpdesk@deque.com with any inquiries.

Window: Monday, August 10, 11:30 PM – Tuesday, August 11, 1:30 AM ET

Aug 7, 09:29 EDT

Aug 10, 2026

Completed - This event has been rescheduled to August 10th Monday, 11:30 PM to August 11th, Tuesday 1:30 AM ET
Aug 10, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 23:30 EDT
Scheduled - Deque University will undergo scheduled maintenance for a planned deployment and will be unavailable during this window.

Please contact helpdesk@deque.com with any inquiries.

Window: Thursday, August 6, 11:30 PM – Friday, August 7, 1:30 AM ET

Aug 5, 09:21 EDT

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.