Subprocessors

Luma uses the following sub-processors to provide our services:

• Amazon Web Services (AWS) - Infrastructure and hosting
• Anthropic - AI processing for content moderation and platform features
• Apple - Platform services
• ClickHouse - Analytics database
• Cloudflare - Network and security services
• Front - Customer support ticketing
• Google - Cloud, platform, and AI services
• Honeycomb - Application performance monitoring
• Meta - WhatsApp Business messaging
• OpenAI - AI processing for platform features
• Postmark - Email delivery
• Redis - Caching and session management
• Sentry - Error monitoring and debugging
• Stripe - Payment processing and subscription management
• Twilio - SMS delivery

Data is primarily stored in United States data centers. We may utilize edge servers and content delivery networks globally to improve performance and reliability.

For questions about our sub-processors, please contact us at support@luma.com.